Booking.com reviews

4.1

80% would recommend to a friend

(7,615 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,615 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Feb 11, 2013
Recommend
CEO approval
Business Outlook

Pros

The company culture can be a positive aspect if you are young and single. Company paid happy hours and company outings. Health benefits are pretty good and well priced. Good people. Get to travel, can be good when you're not forced to do it at least 50% of the time.

Cons

Underpaid compared to their competition. Inexperienced management...company is growing quickly and management has no idea how to handle it. Most managers dont actually have management experience. So called "promotions" are not merit based. Get friendly with management and tell them they are great and you'll get a "promotion" where they'll cut your pay and give you more work. Constantly changing bonus structure with astronomical goals. False promises on bonuses...you might get it and then lose it. Bonuses are very small compared to competiton. No company cards for travel expenses. Pay out of pocket and then wait got reimbursed. HR is there for show, nothing ever gets handled the way it should. No growth potential at this point. If you started 5 or 6 years ago you could move up but not now. 17 year old international company with an unorganized startup feel to it. CEO said it best, "if you are here to make money the you are at the wrong place."

3.0
Feb 9, 2013

Fast growing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good atmosphere, young people, fast growing

Cons

too much workload, different lines from various team leaders

2.0
Feb 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Multicultural environment with very nice people to work with

Cons

Whether you speak one, two, three, four or five languages, whether you have one or a 10 year's experience, all the Customer Service Reps received excately the same salaries. Managers treat you like kids, there is no room for freedom, initiative and creativity. Productivity is the leitmotiv of the company instead of focusing on quality and actual Customer needs. Employees are treated the same way unqualified wokers were in fabrics except that they given fruits and sweets to be able to work even more and faster!!! I would not recommend it as a place to work for people with experience, willing to learn and get some consideration, although I have to admit, that I made there very very good friends that help me to finish my contract. So thank you to all of them.

Viewing 7573 - 7575 of 7,615 Reviews

Glassdoor has 9,168 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.