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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (1,120 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      1K reviews

      Reviews about "Culture"

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      5.0
      Dec 9, 2015

      Freedom to innovate and be yourself

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open friendly enviroment, which values individuals and his/her ideas. Leaders are always open. Good package and great opportunities to grow in your region or different regions.

      Cons

      Company getting too big, needs to be more careful with internal communication to avoid frustration with critical decisions not properly announced.

      2.0
      Nov 15, 2015

      If you don't need to...don't.

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great people work at booking.com. Quarterly bonus is nice is you qualify for it. The workspace is ergonomic. (I'm struggling here to find many pros.)

      Cons

      Quarterly bonus is based on metrics that keep changing which wouldn't be a problem except no one in the company has figured out a way to measure the metrics your bonus is based on and the whole process is weighted against you. Lots of favoritism from the top down. If you don't play the kiss up game, you don't advance in the company. That is the bottom line. very little opportunity for advancement in Customer Sevice. Company demands flexibility and adherence to their policies but is completely inflexible when considering requests for shift modifications..either temporarily or permanently. Overtime is often mandated during peak seasons. Pay is below standard for the type of job and location. Company has no consideration for work life balance and management acts like you ought to be lucky that you even have a job.

      3.0
      Nov 14, 2015

      Not reccommended for editors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Flexibility -Working at a globally-known, prestigious company -Improving English almost to native -Travel opportunities

      Cons

      -Low salaries -Not provide employees with opportunşty of internally promoting or increasing salary even if have an exceeding performance -Not care about employees's opinions or ideas -Local management

      Viewing 1012 - 1014 of 1,120 Reviews
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