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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (1,120 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      1K reviews

      Reviews about "Culture"

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      3.0
      Sep 1, 2015

      More like a high school than a job

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a very relax work environment. It's a lot of overtime offered.

      Cons

      Very poor management structure. Their has been alot of changes to upper management which are causing alot of employees to look for work elsewhere. You're not required to take a drug test and alot of team leads clearly come into work under the influence. Team leads talk behind each others back to the agents. This compares to an high school with all the clicks and rumors.

      5.0
      Aug 31, 2015

      Amesome place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture here is amazing. It's very international with really smart and passionate people. Friendly, caring, helpful and open with lots of career opportunities. I can't say i've ever worked for such a great company. It really feels like a second family to me!

      Cons

      We are moving at such a fast pace, that sometimes change management isn't as smooth as it could be. Also, compensation and benefits are competitive, but I think the company has a hard time making global compensation relevant to just the Netherlands.

      5.0
      Aug 26, 2015

      Freedom and responsibility

      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work as product owner at the company HQ. As PO i feel I have huge amount of trust and freedom as well as responsibility. I feel that my team is my own company. Aside, I feel the amount of benefits I get here is uncompared to anywhere lese I worked before. I feel valued and have eveything I need in order to do what I do best - innovate and make customers happy.

      Cons

      Company soze is becoming bigger every quarter. However your immediate colleagues and area to you is small enough to still feel in control.

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