Pros
Great company at first when it started in the US. The firm believed in customer services and establishing a relationship with clients. However, things changed fast. Booking.com offers good opportunities to self-starters that want to grow in the hospitality industry and make good connections. I made lifelong friends at this job.
Cons
Low salary and poor bonus for Account Managers plus the company brought in many European managers who belived in micro management. They wanted to change the office culture. Here is a wake up call - business is done differently in the US. Please allow your team to succeed on their own. As I mentioned above another issue is their customer service. It went down the drain. Top Management is not experienced or professional.