Booking.com reviews

4.1

80% would recommend to a friend

(1,122 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

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1K reviews

Reviews about "Culture"

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5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team spirit. Office environment five stars. Cool tech design. Attractive bonus package.

Cons

Only pros working at this place

3.0
Jan 5, 2026

Inefficient

Recommend
CEO approval
Business Outlook

Pros

Salary, benefits. They do pay higher than the market average

Cons

Laying off hundreds of people to start hiring for the same roles in a couple of months. Not all of those who were laid off were 'bad' apples. Some people barely passed their probation, were appreciated by their team and got good feedback. Bcom is like a cult and most people who worked there for ages lost sense of reality. Oldies who stayed refused to use Slack and they were opposed to Jira migration, as both seemed too complicated. They still work there. If this is the mentality that is valued, the company is far behind all startups. Micromanagement everywhere, meanwhile they can't make sense out of tickets they receive in HR, Finance and IT. Notification system for different tasks is delayed for months. If you care about being booking blue and lose your sense of identity for some free trips, it's the place for you

5.0
Dec 30, 2025

Positive start with a steep learning curve

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After three months at Booking.com as an Account Manager, my experience has been very positive so far. The onboarding process is structured, and expectations are clearly set for new hires. The role is intellectually stimulating and offers strong exposure to the travel industry, commercial decision-making, and performance-driven work. I’ve felt supported by my peers and managers, with regular feedback, clear incentives, and encouragement to grow. The team environment is collaborative, and there is a genuine focus on learning, data-driven thinking, and ownership of your portfolio. For someone looking to build or accelerate a commercial career, it’s an exciting place to be.

Cons

As a new hire, it’s clear that this is a fast-paced and demanding environment. The learning curve is steep, and there is a lot of information, tools, and processes to absorb in a short amount of time. Priorities can move quickly, which may feel overwhelming at first. Because I am still early in my journey, some longer-term aspects of the role — such as workload sustainability, career progression, and regional adaptability — are still unfolding. It’s a role that requires resilience, adaptability, and comfort with ambiguity, which may not suit everyone.

Viewing 22 - 24 of 1,122 Reviews

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