Corporate culture: Gone downhill rapidly & created a toxic environment. High-overhead to keep hundreds of Sr. managers has impacted ability to compete for viable contracts & higher talented mid-level people.
Leadership: Firm maintains managers, not leaders. Few career managers are actually interested in supporting YOUR career path/interests. Complete disconnect between leadership & workers. Prides itself on ethics, yet ethics violations are consistent. Back-stabbing, "passive-aggressive" managers are commonplace. Poor corporate communications from leadership to HR to the Help-less Desk. Firm still tries to promote itself, based on benefits and corporate culture from pre-IPO days.
Internal programs: Poorly conceived internal programs have eroded Booz culture.
For example -- “Work Where You Live” – became “The Way We Work” after enough new hires complained that they weren’t working anywhere near where they lived, and some where commuting more than a hour each way.
“Take Share”, a program to hire up the best talent, basically was done to pull talent from other firms and into employment for a ‘trial’ period. This was evident when the memo defending "Take Share" came out to say that it wasn't done for this purpose. Many left good jobs to come to Booz only to find out that after their project ended they were given lack of work notices.
Retirement: New “retirement plan” pay-in has firm only paying into your retirement AFTER you’ve served the full year (Dec 31st). As expected, a lot of Lack Of Work notices went out in Nov / Dec. Saves the firm millions. Also, it’s decreased from the 10% when I started to around 6% for incoming employees.
New program to hire up to 500 “junior” level employees on a temp basis (3 mo.) is being initiated (2014). If project continues they may stay on, if not they’ll be shown the door. Part-time labor w/o the benefits – a bonafide consulting sweatshop.
Leadership: Expect leadership via absentia or via e-mail. “Career managers” have little experience or incentive to assist in finding projects for those on their ‘team’. Career managers come and go in rapid succession – I had 10 in 5 years. The higher you move up in the firm – you aren’t paid more (1.5% promotion raise) or valued more; you’re just given more work, the firm can bill more for you and it’s more difficult for YOU find a new project b/c of your higher billing rate. This leads to very high turn-over at the Associate and below level, but those in Lead Associate and above tend to stay for a long period because they’ve found their niche and are now in-charge of making the Booz “Kool-Aid”. Maintaining a CYA file for each project / person has become the norm.
Work/Life Balance: Though they tout it, they depend on your to believe it exists, but it depends on your client(s), project team and career team. Tele-work is client dependent. If you want to get promoted expect to work at least 2-weekends per month, a lot of nights and on various ‘internal projects’ – and even then you might not get promoted. I heard of one person who met 24 of 25 promotion criteria and wasn’t promoted! You're EXPECTED to attend a fair-share of extra-curricular events (brown-bags, happy hours, etc...) which are all 'volunteer' time. This is in addition to any proposal / business development work - which is in additional to your daily client work. This isn't fully explained during the hiring process.
Once on a contract you cling to it for dear life – even if you can’t stand the client / the work / the team. You’re stuck. Because the minute you ask your career manager to see if you can get on / find something different – you’re labeled as a “problem”.
Benefits: Are being eroded daily. Retirement 401(k), training, ability for advancement, time-off, etc. For example: in 2013 - the firm did a policy revision for time-off -- which finally gave us 4 Federal holidays that we hadn't receive before (Presidents, MLK, Columbus, Veterans). Sounds good right?! But in exchange they took - the "free" day after Thanksgiving, two "floating holidays" and one day of Paid Time Off. Sounds like an even swap - 4 for 4, BUT -- they made it retroactive and wouldn't be implemented until the Booz fiscal year in April. Therefore they took the 4, but we only got 2 of the 4 holidays in return. When I asked a career manager about the 'bait & switch' they stated that it was 'bad communications.' Huh? This is just one of many examples of what's going on behind the curtain.
Promotions: Promotions are based on ‘good-ole’ boy network. Assessments are a joke & written by someone that you’ve probably never worked with or even met. No recourse to challenge anything in an assessment. Assessments USED to have a section called, “Motivations/Frustrations” but this was taken out recently. Probably because front-line managers scripted “Frustrations” to shield senior management from what was really going on / being said by employees.
