Is Box a good company to work for?

Box has an overall rating of 3.9 out of 5, based on over 1,407 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 72% of employees would recommend working at Box to a friend and 61% have a positive outlook for the business. The best reviews about Box have been left by employees working as Outbound Business Representative , Director and Sales Development Representative (SDR) .

Does Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Box employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Box. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Box?

72% of Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Box 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (50) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and product." ((in 169 reviews)); "Good benefits and friendly environment." ((in 82 reviews)); "great management and leadership who actually listen" ((in 66 reviews)); "Good pay (better than my last job at least)" ((in 42 reviews)); "Great team and culture all around." ((in 33 reviews))

What are the cons of working at Box according to real employee reviews?

"No 401k match at this point in time since Box is still a young and growing company." ((in 49 reviews)); "There is no 401K matching even though people have been asking for this for years." ((in 43 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 34 reviews)); "Our manager is aware." ((in 24 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 13 reviews))

What are employees saying about Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Box layoffs and their outlook for job security at Box in 2026.

What are the top reviewed Box locations?

Redwood City , Austin , San Francisco , New York , Los Altos , Palo Alto , Chicago , Boston , Houston , Dallas , Washington , Los Gatos , Los Angeles , San Jose , Denver , Seattle , Salt Lake City , Virginia Beach , Dearborn , Midland , Wake Forest , Orange , San Diego , San Mateo , South San Francisco , Santa Clara , Vallejo , East Hartford , Hartford , Vancouver

Box reviews

3.9

72% would recommend to a friend

(1,315 total reviews)

Aaron Levie

79% approve of CEO

61% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.0

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Box has an employee rating of 3.9 out of 5 stars, based on 1,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 2, 2026

Incredible company to work for

Account executive

Recommend

CEO approval

Business Outlook

Pros

- Tight-knit team led fantastically by our regional head, Gavin - Fantastic team culture - We are all dedicated to the same outcome for the customer - to help them success in their roles and business - The product is truly transformational for businesses - Hybrid work - Flexibility to do your best work as well as cater to personal life

Cons

- As a relatively smaller Aussie engine within a large corporation, we experience the challenges related to getting approvals etc from the US - have to wait till they are online. But this is with every tech company based out of US and operating in Australia. The good news is that everyone at Box is truly dedicated to the customer's success, so people in the US are always willing to help as soon as they come online.

2.0

Apr 1, 2026

Declining Rapidly

Customer success manager(csm)

Recommend

CEO approval

Business Outlook

Pros

Benefits except 401k lack of matching and pay is on par with market

Cons

No raises, no promotions unless you are in office, sales drives everything and all other departments are treated like less than equal "assistants" at best. "We all are sales" is the motto but they do not compensate the other teams for selling but holds them accountable for missing metrics.

5.0

Mar 31, 2026

A fantastic place to grow your engineering career

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

Box has an incredibly talented and collaborative engineering team. The work is challenging and meaningful, with real impact on enterprise customers. Management is supportive, transparent, and genuinely invested in employee growth. The compensation and benefits are competitive, and there is a strong emphasis on work-life balance. The culture of innovation keeps the work exciting and rewarding every day.

Cons

Occasionally the pace of change can feel fast, but the strong team support and clear communication from leadership make it easy to adapt and stay aligned.

Viewing 31 - 33 of 1,315 Reviews

Jobs at Box

Workplace Services Assistant

Team Manager, Customer Success

Customer Success Manager

Customer Success Manager, AI Outcomes

Box

Box reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Incredible company to work for

Declining Rapidly

A fantastic place to grow your engineering career

Jobs at Box

Box reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Box reviews FAQs

Jobs at Box