Is Box a good company to work for?

Box has an overall rating of 3.8 out of 5, based on over 1,411 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 70% of employees would recommend working at Box to a friend and 59% have a positive outlook for the business. The best reviews about Box have been left by employees working as Outbound Business Representative , Director and Sales Development Representative (SDR) .

Does Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Box employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Box. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Box?

70% of Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Box 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (51) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and team work" ((in 166 reviews)); "Good benefits and friendly environment." ((in 78 reviews)); "great management and leadership who actually listen" ((in 69 reviews)); "Good pay and availability is good" ((in 43 reviews)); "compensation is competitive" ((in 26 reviews))

What are the cons of working at Box according to real employee reviews?

"There is no 401k match and honestly Box can do better with making an initiative to do that." ((in 47 reviews)); "There is no 401K matching even though people have been asking for this for years." ((in 40 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 34 reviews)); "Our manager is aware." ((in 22 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 14 reviews))

What are employees saying about Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Box layoffs and their outlook for job security at Box in 2026.

What are the top reviewed Box locations?

Redwood City , Austin , San Francisco , New York , Los Altos , Palo Alto , Chicago , Boston , Houston , Dallas , Washington , Los Gatos , Los Angeles , San Jose , Denver , Seattle , Salt Lake City , Virginia Beach , Dearborn , Midland , Wake Forest , Orange , San Diego , San Mateo , South San Francisco , Santa Clara , Vallejo , East Hartford , Hartford , Vancouver

Box reviews

3.8

70% would recommend to a friend

(1,319 total reviews)

Aaron Levie

79% approve of CEO

59% positive business outlook

Ratings by demographic groups

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Box has an employee rating of 3.8 out of 5 stars, based on 1,319 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Feb 10, 2020

Great company overall, but has trouble executing consistently

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

-amazing culture (great work/life balance and Boxers not on your immediate team are generally very approachable) -strong leadership (Aaron Levie, John H, Stephanie C, and Mark W are all exceptional) -Great product — consistently acknowledged by 3rd party research groups as leaders in the cloud content management space

Cons

-GTM teaming is not consistent. It's difficult to align the AE, CSM, and RMs. -Territories not virtualized -Customer engagement model is going through some growing pains

2.0

Jan 30, 2020

Great product, but getting in it's own way, especially in EMEA

Vice president

Recommend

CEO approval

Business Outlook

Pros

Good product, people, and CEO

Cons

Some very controlling senior management, lacking the experience to have the company reach it's full potential. Over-reaching and convoluted value proposition & fighting on too many fronts

5.0

Jan 29, 2020

A great company in an exciting transition with a culture that's second to none

Marketing

Recommend

CEO approval

Business Outlook

Pros

I haven't regretted joining Box for a second. The company has a fantastic culture, a great product set (which has a leadership position within all of the key analyst reports) and offers really interesting work. The European team is in transition, but there are some brilliant team members and some top new talent joining the Sales, Marketing and CS teams. The culture is genuinely supportive and collaborative, both at a regional and global level, with many community groups (MOSAIC, Pride, Box Women's Network) and an ongoing program run by our Chief Fun Officers. Benefits are excellent. I've also seen multiple colleagues be promoted and some excellent international transfer opportunities.

Cons

The new strategy isn't for everyone: it requires real drive, passion and belief. But I really believe that it's the right one.

Viewing 901 - 903 of 1,319 Reviews

Jobs at Box

Frontend Engineer II, AI Experiences

Enterprise Account Executive

Customer Success Manager, Public Sector

Customer Success Manager, Public Sector

Box

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Great company overall, but has trouble executing consistently

Great product, but getting in it's own way, especially in EMEA

A great company in an exciting transition with a culture that's second to none

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