Is Box a good company to work for?

Box has an overall rating of 3.8 out of 5, based on over 1,411 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 70% of employees would recommend working at Box to a friend and 59% have a positive outlook for the business. The best reviews about Box have been left by employees working as Outbound Business Representative , Director and Sales Development Representative (SDR) .

Does Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Box employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Box. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Box?

70% of Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Box 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (51) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and team work" ((in 166 reviews)); "Good benefits and friendly environment." ((in 78 reviews)); "great management and leadership who actually listen" ((in 69 reviews)); "Good pay and availability is good" ((in 43 reviews)); "compensation is competitive" ((in 26 reviews))

What are the cons of working at Box according to real employee reviews?

"There is no 401k match and honestly Box can do better with making an initiative to do that." ((in 47 reviews)); "There is no 401K matching even though people have been asking for this for years." ((in 40 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 34 reviews)); "Our manager is aware." ((in 22 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 14 reviews))

What are employees saying about Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Box layoffs and their outlook for job security at Box in 2026.

What are the top reviewed Box locations?

Redwood City , Austin , San Francisco , New York , Los Altos , Palo Alto , Chicago , Boston , Houston , Dallas , Washington , Los Gatos , Los Angeles , San Jose , Denver , Seattle , Salt Lake City , Virginia Beach , Dearborn , Midland , Wake Forest , Orange , San Diego , San Mateo , South San Francisco , Santa Clara , Vallejo , East Hartford , Hartford , Vancouver

Box reviews

3.8

70% would recommend to a friend

(1,319 total reviews)

Aaron Levie

79% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Box has an employee rating of 3.8 out of 5 stars, based on 1,319 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Nov 16, 2019

Heed the warnings and run far away

Anonymous

Recommend

CEO approval

Business Outlook

Pros

- Like every review you will read here, this company was a completely different place 2+ years ago. And, the majority of Boxers are some of the smartest and kindest people around. - HQ and the benefits of working at HQ (lunches, groups etc.) are exceptional.

Cons

- COO has changed the culture over the last 2.5 years dramatically for the worse. I won't go into the details to avoid any confidentiality risks but she might as well be Logan Roy on "Succession." Its like nothing I've ever seen. - The morale of the workforce is in the toilet and people now talk openly now about job hunting - There has been a huge migration of employees leaving the company. As a result most of the A players have gone and whats left if less than ideal. And, those who remain are given more responsibility without the benefit of a title bump or more pay.

5.0

Nov 16, 2019

Box really invests in their people, people stay much longer than at competitive SaaS companies.

Account executive

Recommend

CEO approval

Business Outlook

Pros

-Box has many training programs and resource groups -Lunch is provided + snacks to grab throughout the day -Aaron is an inspiring CEO -everyone can really be themselves and from my experience I would say that they celebrate diversity -Also the people you work with sre young spirited and very intelligent -Box gives responsibility, trust and freedom in a right balance -there’s a good vibe on the workfloor -it’s a good paycheck -All the secondary benefits are there

Cons

-the brand awareness in EMEA is not where you think it should be after being active for quite some years -not all teams works as good with eachother -The CSM department is structured with a tiering system as opposed to a lifecycle system, this -There is definitely some work to do in taking the TLC we give to our customers to the next level. -on Fridays the office can be empty

2.0

Oct 14, 2019

Incapable Management, hiring and promotion stop

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great product Nice office Great lunch

Cons

Incapable leadership in EMEA, management doesn’t deliver on promises, micro management, no career progression

Viewing 913 - 915 of 1,319 Reviews

Jobs at Box

Frontend Engineer II, AI Experiences

Customer Success Manager, Public Sector

Customer Success Manager, Public Sector

Customer Success Manager, Public Sector

Box

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Heed the warnings and run far away

Box really invests in their people, people stay much longer than at competitive SaaS companies.

Incapable Management, hiring and promotion stop

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