Box reviews

3.8

70% would recommend to a friend

(1,318 total reviews)
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Aaron Levie

79% approve of CEO

59% positive business outlook

Box has an employee rating of 3.8 out of 5 stars, based on 1,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jun 4, 2018

The times they are a changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you get on the right team, it can be super fun. Work/life balance is amazing if you are on a supportive team. CEO & SVP HR do not really support working from home and both have confirmed in various conversations, so do with that what you will. CFO/COO do support it, so if you get on one of their teams, you are usually good to go; it is definitely team based. The culture is still pretty good! Employees are really nice, everyone is really supportive, I have made life long friends. Lots of people are leaving though (3 really senior people in the last 6 weeks!! I’ve never see this before.) It’s starting to show that Aaron and Dylan are still learning how to run a business, they lean really hard of people they consider to be smart and seasoned, rarely push back on decisions and it has definitely changed the voice/culture of Box in the last year. An honest career assessment is: If you get paid what you feel is fair, and you love the team you met with. Take the job - it can be a good career builder, and I don’t see the company getting acquired anytime soon. If you are a seasoned Boxer who is reminiscing about how it “used to be” - it is probably time to dust off the resume, because the times they are a changing and no-one is going to try and keep you (especially the head of HR! - make sure to keep personal effects on the desk to a minimum - the Kremlin/Salem hunters may come for you next!)

Cons

Pay - you will be underpaid compared to market value, Box knows this, they talk about it internally a LOT. Make sure you negotiate hard to get what you want before you start, because you likely will not come up to market rate during your time here. Since the new SVP came in, people across teams either just disappear (stuff left on desk! Kremlin/Witch hunt style) or give notice. The culture has shifted to one professional face, not authentic happiness anymore, it feels like everyone plays along out of fear they could be next. Leadership loves her, so I don’t see this changing any time soon. She is really changing things - forcing a changing of the guard so to speak. New people are coming in who don’t have any experience with how amazing it used to be, which isn’t necessary bad per say - just kind of sad. There are problem VPs/Executives across the company (one in finance has multiple complaints of bullying/harassment, another harassed someone out of a job, the new head of HR struggles with leadership) and some really really amazing ones -the COO is doing amazing things! Growth is pretty hard and you have to be dedicated to sticking it out. This year, when they reviewed promotions on stage at a company lunch, an exec who sat on the compensation committee acknowledged that some people didn't get promoted the previous year because they just simply didn't have enough "time" in lower management. It isn't about talent or progress, it is about sitting in a role for 3+ years. Physical space!! I am unsure as to why we are taking away collaboration space, and putting people on top of one another when most of our 5th floor is empty!? I have heard Aaron visually does not like it when people are spaced out, he wants it to "look busy" at all times (hence why he doesn't like working from home), but we are seriously sitting on top of one another and they just took away collaboration space and storage to make room for more desks - the 5th floor is 90% empty. It is crazy.

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Box Response
8y
Thank you for your candid feedback. We read every review and take these concerns very seriously, especially the concerns you mentioned around harassment. Building an inclusive and safe culture is very important to us and crucial to Box. We support working from home and flexible work schedules across all teams, and we do not tolerate harassment in any form. We would like to discuss further with you offline. Please reach out to your People Partner who is always available to speak confidentially.
5.0
May 21, 2018
Recommend
CEO approval
Business Outlook

Pros

- People are great. Box takes great care to hire people who are a good fit for the team in both technical and cultural ways. I sincerely love my team. - Our product seriously has a good chance of changing the market. Depending on how we execute, we can either be a dominant market leader or just one of the few selection that offer the same value. It's both exciting and scary. - Very clear path of career and personal advancement. Management is very invested in each individual growing in their area of strength and interest. I'm personally very excited to see how far I can grow my career here. - Pay is great. People actually take good advantage of the flexible (unlimited) vacation plan and management supports it. Work/life balance is great. - Commute is awesome if you have access to a CalTrain station. Box pays for the CalTrain pass too!

Cons

- As Box is an enterprise company, there are times when requirements come down from the top unexpectedly. It can be frustrating to have to shift directions without notice.

3.0
May 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule as long as work is done. Good pay and benefits. Challenging work. Met some of the best engineers.

Cons

Career development is a mystery. While rest of the Bay area is moving towards encouraging and recognizing hard working and dedicated women in technology, seen a reverse trend at Box. While there are very good leaders at Box that support career development for engineers at lower levels, there are also some of them who are just so insecure and can really hurt their career growth. If you are a smart, dedicated engineer and only woman in your team, you will soon find yourself in situations where you have to allow your team to be really demeaning to you in the name of team work. Management goes by pure numbers, so you are at a loss.

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Box Response
8y
It sounds like you’ve had a somewhat mixed experience in your time at Box and I’d definitely like to learn more about it. We are laser focused on creating an environment of belonging for all Boxers and in particular, have seen some great progress over time with regards to women in tech, women in leadership and overall women representation - certainly there is ALWAYS more we can & will do. If you’re willing, I’d very much like to connect and understand what’s going on with your team. Feel free to ping me directly (c@box.com). Thanks - Christy Lake, Chief People Officer
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