Box reviews

3.9

72% would recommend to a friend

(1,318 total reviews)
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Aaron Levie

79% approve of CEO

61% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

-Can coast -WLB is fine

Cons

-close to none opportunities for career development -mediocre engineers in Warsaw -no product ownership in Apps org -CEO decides on any UI change so development cycle is very long

3.0
Nov 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Pros: * Great team members with diverse skill sets who are dedicated to their work. * Solid company culture with a focus on work-life balance. * Good compensation

Cons

* Limited Growth Opportunities: Career advancement here is challenging. Growth seems constrained by rigid processes, and promotions are only considered once a year. Even then, exceptions to the strict promotion rules are rarely accommodated, often because management appears unwilling to take risks or challenge the system. * Legacy Codebase and Slow Processes: The reliance on outdated technology is pervasive, which results in slow processes and hinders innovation. Efforts to modernize are sporadic and often lack sufficient momentum. * Management Lacks Imagination: Management seems content with following "best practices" without questioning whether they fit our needs or drive us forward. This lack of creativity could be replaced by an algorithm, and it wouldn't make much difference. * Seniority Issues: There is a disconnect between titles and actual skills. I've seen individuals hired as "Senior" or "Staff" engineers without the expected capabilities. Meanwhile, internal promotions are frequently blocked by red tape, creating a system where it's often easier to leave the company and rejoin later to advance your career.

1.0
May 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Great solution with a viable place in the market

Cons

- EMEA senior sales management have very little sales experience - Management don't take any responsibility for failings, to quick to blame people on the ground - Evident divide between sales teams and other departments (Marketing, CS, Legal) - Customers are no longer the priority as the egos of EMEA leadership's have taken over - Very poor office culture in EMEA HQ

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Box Response
6y
Thank you for the feedback. We've been transitioning our EMEA organisation over recent quarters, this is to better align our teams with the opportunity in front of us. We recognize that change is not easy and not for everyone. However, as a result we have seen significant revenue improvements in FY20 vs FY19 and continue to see our business grow. If you have any further feedback, you can always reach out to our EMEA People team who are available to speak confidentially regarding organisational engagement.
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