Box reviews

3.9

72% would recommend to a friend

(1,317 total reviews)
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Aaron Levie

79% approve of CEO

61% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Sep 22, 2015

What a ride !

Recommend
CEO approval
Business Outlook

Pros

Super smart, super energetic co-workers. Hard problems to solve.

Cons

Too many projects that need attention - must try to ignore some things in order to focus.

5.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

- Very smart and capable coworkers to learn from - Transparency from management about goals and direction of company - No micromanagement - Engineers are trusted to do the right thing

Cons

Box is growing rapidly, and is somewhat understaffed which means there is a lot of work to be done.

2.0
Sep 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Your coworkers are a group of intelligent, caring individuals who truly value hard work and teamwork. Box is a good company that has potential to be great.

Cons

I say this from a place of pure bias, but the Austin sales team is in shambles. I cannot speak to the California teams, who seem to be doing well (either that or they're great fakers!). I came on thinking, "This is it, this is where I will kick off an incredible career in sales! I am going to kick butt and learn so much doing it."- FALSE. I 100% blame this on management. There was little to no training and the quota was completely ambiguous. Meanwhile, you're being told if you work hard there is endless room for growth in Austin and in your sales career at Box; this was also false. There is literally no where to go but out. As I said above, your coworkers are amazing people, Box really does know how to hire. They do not, however, know how to hire/promote good managers and that is why this team is failing. This may seem like the rantings of a disgruntled employee, but if you need further confirmation of Box Austin's failings, there are 6 others (out of 10) who quit the Austin sales team in the last 3 months.

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Box Response
10y
Thank you for your review. We definitely read these reviews and exit responses. I'm sorry we didn't get a chance to discuss and address this feedback while you were still at Box. We take this feedback very seriously. The OBR role is one of the toughest sales roles. You are on the front lines of our sales org and cold calling new companies. We know you don't want to do this role forever. We have started to expand our career path in Austin by promoting several reps into Channel Sales and expanding our AE presence in the office. I want to ensure my management team is doing everything to make the team successful. I've hosted meetings with all OBRs in the role 3+ months to gather feedback about the Austin office, management and the role. Since then we've standardized metrics, multi-office collaboration and implemented an outbound specific onboarding program.
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