Does Braintree pay their employees well?

According to anonymously submitted Glassdoor reviews, Braintree employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Braintree. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Braintree?

70% of Braintree employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braintree 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Braintree?

Software Engineer (16) , Senior Software Engineer (6) , Risk Analyst (5) , Engineering Manager (3) , Sales (3) , (2) , Account Manager (2) , Analyst (2) , Developer (2) , Technical Support (2) , Technical Support Engineer (2) , Technical Support Representative (2)

What are the pros of working at Braintree according to real employee reviews?

"The people and culture are great." ((in 20 reviews)); "Great benefits and lots of ways for flexible ways of working." ((in 16 reviews)); "The people were friendly and challenged you to push yourself beyond what you thought you could do to encourage you to grow." ((in 12 reviews)); "good work/life balance" ((in 10 reviews)); "Great teams to work with." ((in 5 reviews))

What are the cons of working at Braintree according to real employee reviews?

"Learning curve is super high and bad management." ((in 5 reviews)); "Micromanagement and distrust of engineers from middle and upper management" ((in 3 reviews))

What are employees saying about Braintree layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braintree layoffs and their outlook for job security at Braintree in 2026.

What are the top reviewed Braintree locations?

Chicago , San Francisco , Newark , Yorkville , New York , San Antonio , San Jose , Braintree , Italy Hill

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Braintree

Part of PayPal

Braintree reviews

3.9

70% would recommend to a friend

(123 total reviews)

John MacIlwaine

49% approve of CEO

68% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Compensation and benefits

3.9

Culture & values

3.6

Diversity & inclusion

3.5

Career opportunities

3.4

Senior management

Braintree has an employee rating of 3.9 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Braintree employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

123 reviews

1.0

Apr 30, 2020

Shell of former self and just more PayPal

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Many of the people that have been there a while are great to work with. - Relatively remote/WFH friendly - Decent work life balance

Cons

- No longer offers competitive benefits, snacks are not as good and no longer lunch - Micromanagement and distrust of engineers from middle and upper management - Corporate Politics are the same as PayPal but more amplified because of team sizes - Stack ranking for annual performance

3.0

Feb 8, 2020

Good co-workers, good product, unclear direction.

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

- Co-workers are awesome. You work with smart driven individuals. - You can really work with any level of the org if you search for that interaction.

Cons

- Pay is stagnant - Empty promises with promotions become the norm.

2.0

Aug 17, 2019

Braintree platform going away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good working collaborative culture compared to PayPal

Cons

1. No major product roadmap innovation . Only incremental innovation done for key strategic merchants. Minimal investment especially in Asia Pacific and other markets other than USA. No new local payment methods in APAC and local acquiring. 2. Losing market share to Adyen for enterprise and Stripe for mid market as these competitors continue to innovate and market their payment platform. 3. The two original founders of Braintree have left the company. 4. There is a competing new PayPal platform for unbranded payments for Credit cards which is separately developed by PayPal product teams and hence challenging the Braintree platform. 5. Braintree pricing team does not understand the market and approves pricing based on margins only. This leads to lost sales deals.

Viewing 52 - 54 of 123 Reviews

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