Braintree reviews

3.9

70% would recommend to a friend

(123 total reviews)

John MacIlwaine

49% approve of CEO

68% positive business outlook

Braintree has an employee rating of 3.9 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Braintree employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

123 reviews
5.0
Sep 4, 2015
Recommend
CEO approval
Business Outlook

Pros

I write from the perspective of the San Francisco office. * The compensation (at least in product/engineering, don't know others) is generous with solid benefits/perks, like delicious lunches 4 days/week * The team and culture are very low-drama, low-BS. Titles are pretty flat, and manager/subordinate relationships all seem pretty healthy. * Almost every role is pretty much 9-to-5/6-ish, with little pressure to look busy or make bogus work * Occasional work-from-home and cutting out for a doctors appointment, etc., are pretty flexible as long as you're being reasonable * Though owned by Paypal, Braintree operates reasonably independently. Management does a good job of shielding the org from corporate pressures. * The company is growing, building new stuff, and being pretty successful, which helps keep morale high * The company invests solidly in employee happiness, with workshops, off-site events, and regular happy hours/fun events * The physical office space is masterfully designed to feel human and warm. No rows of 30 sterile standing desks here. * While broad industry demographics apply – engineers tend to be male, etc. – the culture is very welcoming to all, and the leadership team represents a broad spectrum of ethnicity/gender/orientation.

Cons

Honestly, there are not many cons: it's definitely a 5-star company. But there are certain things to be mindful of that may make it the wrong company for some people: * While everyone is pleasant and morale is high, there doesn't seem to be very much outside-of-work social activity between coworkers. (Your mileage may vary). * While Braintree operates pretty independently from Paypal, it is still an established 300-ish person org inside a 14,000-ish person public company. Certain things will involve bureaucracy/approval. The closest things I have to actual drawbacks compared to some competitors are: * Flat-ness makes career advancement paths within the company less obvious. Some people have had great advancement trajectories, so it's very possible, but it's not well-articulated how to get on that path. * Paypal's 401k provides a fine-but-not-amazing 4% match, has somewhat underwhelming fund choices, and doesn't allow super backdoor Roth's (though only a very few firms do allow that)

1.0
Sep 3, 2015

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office in a cool tech startup atmosphere. The fact they acquired Venmo and was later acquired by PayPal is pretty cool.

Cons

Learning curve is super high and bad management. Felt like I was written off from day 1 and did not have much support thereafter.

avatar
Braintree Response
10y
Thanks for the feedback. Would be curious to know when you worked with us as we think we've evolved quite a bit in these arenas especially in the last couple of years. That said, we're always looking to improve so we appreciate the thoughts.
1.0
Jul 9, 2015

I worked at Braintree

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

9 different coffee machines and paid meals. standing desks they use slack

Cons

Identity crisis between Venmo/Braintree/PayPal/eBay PayPal implemented their processes and systems which were cumbersome and impractical Lack of communication and transparency from management Their new office space lacks natural light and feels like a maze getting around. No soda, sweets, or any chocolate

Viewing 103 - 105 of 123 Reviews

Glassdoor has 135 Braintree reviews submitted anonymously by Braintree employees. Read employee reviews and ratings on Glassdoor to decide if Braintree is right for you.