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      Braintree

      Part of PayPal

      Engaged Employer

      Braintree reviews

      3.9

      70% would recommend to a friend

      (123 total reviews)

      John MacIlwaine

      49% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Braintree has an employee rating of 3.9 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Braintree employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      123 reviews
      5.0
      May 10, 2015

      Great workplace!

      Support treep
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was hired fairly recently and work as part of the support staff. Many other reviews go over the same pros, but: - Amazing office with a variety of different conference rooms, lounges, little comfy spaces that would suit almost anyone - Automatically adjustable desks so you can switch between standing and sitting as often as you like - Super transparent management that really cares and treats you like adults (this is weirdly rare in support jobs and I value it a lot) - Great coworkers - literally everyone I've met has been kind and welcoming - They value diversity... the company recently sponsored a fellowship for Dev Bootcamp for underrepresented gender/racial groups. I also feel like they really value having employees that are different. Some of the people there are quirky, and it seems like this is not only accepted, but valued. - I work on a team of mostly men (which I was nervous about) but they have all been so kind and welcoming and inclusive - Super delicious coffee, snacks, beverages, and daily catered lunches - Flexibility to work from home on days you're not feeling great but aren't so sick you need a PTO day - Very affordable medical/dental/vision benefits as well as a multitude of other great benefits (transit reimbursement, generous PTO, sabbatical after 5 years) - Fair, competitive compensation

      Cons

      - Sometimes it does feel like working in a Silicon Valley episode... But honestly that's not really a con. - I feel a little unclear on what a career path might look like there and what kind of opportunities I would have in the future, but I've only recently started and haven't taken the time to ask.

      2.0
      Apr 22, 2015

      Mid-Market Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office is very cool.

      Cons

      The boss has his favorites and they are taken care of way more than the rest of the team regardless of performance. If you challenge something, be prepared to be in the dog house.

      4.0
      Apr 21, 2015

      Designer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful perks - probably the best in the area. Open dev days were you get to work on whatever you'd like, 2 paid conferences a year (and they cover all your expenses). Everyone gets brand new equipment - macbook pro and cinema display. Tons of free swag that keeps on coming (backpacks, shirts, hoodies, thermo bottles, etc). Health/time off benefits are nice. Laid back, open atmosphere. A beautiful new office in the Merchandise Mart. Catered lunch everyday from really good local places. Snacks and drinks on hand at all times. A wellness room, mother's room, bar with kegs on tap, high end ping pong and foosball tables, scooters to get around the office, etc. And there's even more then that and they are open to new ideas to help improve the space. As for the work, it's challenging and motivating. You may think, "what would I do as a designer at a company like Braintree?" But there is A LOT. The design team is broken up by product, and visual. Product as it states, works on our products - really making a difference in how our users/merchants are able to use what we build, and they make it beautiful. They are a hybrid of designer and developer. Visual works on a lot of brand design including materials for events, new programs, swag, and a lot of other internal projects. They make Braintree look good. A product company like Braintree is a great change coming from an agency - there aren't annoyances like time sheets to fill out or a push for a strict process. There are no pitches you are required to work late nights and weekends on. Rarely will you work on a weekend or after hours. You don't have clients, and you are really able to influence your work. And you're compensated for your work, not how high you move up - in fact hierarchy on the team is very minimal. If you want to be a designer here, you can be a designer. You don't need to stop designing in order to escalate your career. And we work together and there isn't that sense of competition.

      Cons

      Downsides come from Braintree having a start up mentality - what feels like downsides are more like challenges. We have an opportunity to really shape what we want our team to be - how much process do we really want? Where do we need hierarchy in our team? How do we want to work with the other teams in the office who may have a different mentality and different goals then us? It can be frustrating at times, and not everyone always feels on the same page... but if you look at the big picture it's it's nice to know we can make mistakes and try new things to find what works best for us. Another con in some people's eyes would be the fact we use an outside agency to develop our branding. We split a lot of work between the agency and our visual design team. It feels like 2 different teams working on 1 common goal, and that can bring inconsistencies in the work and goals of the brand. To be fair, our visual team is small - so the task of rebranding Braintree wasn't an option to do in house. It's been a challenge finding a way to work together, and have a voice on the overall brand. But again, it's a learning experience and finding how we can contribute and where we can make an impact is something we are working on and making strides towards.

      Viewing 109 - 111 of 123 Reviews
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      ReviewsBraintree reviews

      Glassdoor has 135 Braintree reviews submitted anonymously by Braintree employees. Read employee reviews and ratings on Glassdoor to decide if Braintree is right for you.