Braintree reviews

3.9

70% would recommend to a friend

(123 total reviews)

John MacIlwaine

49% approve of CEO

68% positive business outlook

Braintree has an employee rating of 3.9 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Braintree employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

123 reviews
4.0
Aug 1, 2017
Recommend
CEO approval
Business Outlook

Pros

A dream office, fully equipped with beautiful furniture and everything you could ask for (catered lunch, snack bar, scooters, bar, standing desks, etc). The people are also truly incredible; everyone there are hard workers who are not only great to work with, but are just as fun outside of the office as well.

Cons

Since the PayPal acquisition, corporate arms have slowly seeped into the operations and id of Braintree. This isn't always a good thing. For a company that has touted itself for its transparency, that has been slowly decreasing as more questions from employees have gone unanswered. There's also a tough challenge with favoritism amongst certain teams, which is difficult to overcome when teams are still small as news spreads quite quickly. There's also a growing concern for the company's response to its lack of diversity. The coworkers have attempted to make strides to correct this, but these are people who aren't trained in HR; the company really needs to make a concrete effort to put money and time towards addressing this very valid concern.

avatar
Braintree Response
8y
Thanks for taking the time to write this review. Diversity and Inclusion are an important area of focus for us and we have made some real strides. We now have a Manager of D&I who reports directly to our CEO, Juan. Our D&I pilar groups are developing a roadmap for 2018 with defined goals. We plan to publish the roadmap and continue to stay focused on this very important work. You have given us some things to think about so again - thanks.
5.0
Jan 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Smart and talented co-workers Challenging work that keeps you busy each day Beautiful office space Excellent benefits (catered lunch each day!)

Cons

Young office -- most people are in their twenties

avatar
Braintree Response
10y
We're glad you're a fan of the lunch! And even more glad you're a fan of the challenging work. We like to fuel that challenge with a solid lunch option. :)
5.0
Sep 4, 2015
Recommend
CEO approval
Business Outlook

Pros

I write from the perspective of the San Francisco office. * The compensation (at least in product/engineering, don't know others) is generous with solid benefits/perks, like delicious lunches 4 days/week * The team and culture are very low-drama, low-BS. Titles are pretty flat, and manager/subordinate relationships all seem pretty healthy. * Almost every role is pretty much 9-to-5/6-ish, with little pressure to look busy or make bogus work * Occasional work-from-home and cutting out for a doctors appointment, etc., are pretty flexible as long as you're being reasonable * Though owned by Paypal, Braintree operates reasonably independently. Management does a good job of shielding the org from corporate pressures. * The company is growing, building new stuff, and being pretty successful, which helps keep morale high * The company invests solidly in employee happiness, with workshops, off-site events, and regular happy hours/fun events * The physical office space is masterfully designed to feel human and warm. No rows of 30 sterile standing desks here. * While broad industry demographics apply – engineers tend to be male, etc. – the culture is very welcoming to all, and the leadership team represents a broad spectrum of ethnicity/gender/orientation.

Cons

Honestly, there are not many cons: it's definitely a 5-star company. But there are certain things to be mindful of that may make it the wrong company for some people: * While everyone is pleasant and morale is high, there doesn't seem to be very much outside-of-work social activity between coworkers. (Your mileage may vary). * While Braintree operates pretty independently from Paypal, it is still an established 300-ish person org inside a 14,000-ish person public company. Certain things will involve bureaucracy/approval. The closest things I have to actual drawbacks compared to some competitors are: * Flat-ness makes career advancement paths within the company less obvious. Some people have had great advancement trajectories, so it's very possible, but it's not well-articulated how to get on that path. * Paypal's 401k provides a fine-but-not-amazing 4% match, has somewhat underwhelming fund choices, and doesn't allow super backdoor Roth's (though only a very few firms do allow that)

Viewing 19 - 21 of 123 Reviews

Glassdoor has 135 Braintree reviews submitted anonymously by Braintree employees. Read employee reviews and ratings on Glassdoor to decide if Braintree is right for you.