Braze reviews

4.1

80% would recommend to a friend

(512 total reviews)
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Bill Magnuson

91% approve of CEO

67% positive business outlook

Braze has an employee rating of 4.1 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

512 reviews
1.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Paid money and the ceo is nice

Cons

Incompetent management, specifically a CMO who is undereducated and lacks any real experience. VPs are managers at best but have bloated titles from when they joined. Promotions are limited and maybe a 5k increase. Lowest paying company in tech. I’m looking for a new job and can’t wait to leave this place.

1.0
May 9, 2023

Bad Management

Recommend
CEO approval
Business Outlook

Pros

Company has a good culture where they expect you in the office on a hybrid basis which can help you collaborate with coworkers and leadership.

Cons

-Was told the macroeconomic environment will not affect existing employees with layoffs and that they would just revert to a hiring freeze. This was not the case and the company decided to do a round of layoffs and not sure why certain people were a part of this vs others. -Braze will work you to the bone with Account POV and territory plan without really helping you prospect efficiently. -Leadership will micromanage the hell out of you and monitor your every move even past 9-5. They will reach out to you at 8pm with tasks. -I had a deal that would have gotten me well over my quota and safe from any sort of layoff which was at the finish line but upper management made me lose the deal by soaking to our competitor. If anything they should have taken ownership of the lose of this account.

1.0
Apr 9, 2024

Wolves in sheep's clothing. Run away.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, some people are nice and welcoming

Cons

Cutthroat environment. Distrust and toxic competition run rampant. No such thing as a performance improvement plan - they'll just fire you without warning if it suits them. US HR department is terrible. There may be some ok departments, but overall there are a lot of bullies and everyone is only trying to protect themselves. Management will throw you under the bus if needed.

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Braze Response
2y
Hi there, Thank you for sharing your feedback with us – we’re sorry to hear about your experience. At Braze, we strongly believe in cultivating an environment centered on integrity, kindness, and transparency. Any form of bullying or poor conduct is not tolerated, and we expect everyone at Braze—regardless of role, tenure, or background—to contribute positively to our culture. We can also assure you that no decision regarding employee termination is taken lightly at Braze. We strive to ensure fair treatment for all employees, regardless of individual circumstances or location, and follow strict processes that include alignment with managers, People Business Partners, legal counsel, and Braze leadership. If you’d like to delve deeper into your feedback or share anything else, please reach out at any time to TalentReviews@Braze.com – our inbox is always open.
Viewing 31 - 33 of 512 Reviews

Glassdoor has 547 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.