Braze reviews

4.1

80% would recommend to a friend

(513 total reviews)
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Bill Magnuson

91% approve of CEO

67% positive business outlook

Braze has an employee rating of 4.1 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews
5.0
Nov 16, 2018

The absolute best group of people!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I don't think I've ever worked at a company where I've loved my coworkers this much!! Everyone is incredibly intelligent, driven, helpful, and supportive of each other. The entire SF office is super close and genuinely friends with each other! The product is fantastic as well; we are growing so quickly because we're adding clients every day. The benefits are also great: flex time off, catered lunch every day, tons of swag, fun office events at least once a month, and an actual work-life balance (I'm really surprised some of the other reviewers have called this out negatively, hasn't been my experience AT ALL).

Cons

It is definitely a company where you need to be comfortable working independently; I think that's a pro, but some might consider it a con!

3.0
Mar 4, 2018

Neutral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm constantly impressed by the talented and intelligent people working here. People team that is clearly trying hard to make Braze great. Great perks - free lunch, tons of snack, and drinks. Pretty flexible with vacation days, and you're not expected to be online when on vacation.

Cons

- Cross-team collaboration is almost non existent. - There's a lack of processes within teams. - Lack of communication within teams. - Managers who don't know how to manage - I was only told at a performance review in January that they felt my performance was subpar since October. - A lot of work is given, with a lack of regard to the amount of time that is needed to complete the work to the level that is expected. - Salary is on the lower end, although still within what's reasonable. - I've been asked how I want to grow, and then given tasks that don't line up with that has been discussed. - A lot of people have been fired recently. Some that were not deserving of it.

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Braze Response
8y
Hi, and thank you for this review -- I appreciate your feedback! And, thank you for recognizing that the People team is working hard to make Braze the best place ever! But it goes far beyond perks ... and into programs and initiatives that support career development, learning, engagement, leadership, and so much more! Thank you again for taking the time to share your thoughts with us. Allison Lee
5.0
Feb 19, 2018
Recommend
CEO approval
Business Outlook

Pros

The product is amazing. As a salesperson this lets me meet with customers in a very honest and straight forward manner. We get to be up front about what we do and how we do it. There are a lot less "games" in the sales process than I've experienced previously. Having seen and worked for competitors I feel really good about our solution. Great Teammates. The one constant across departments is that the teams are filled with smart and hard working people. Leading the market. Getting validation from Forrester etc. is great but it really feels like we are in control of our own destiny at Braze. Doing this is hard work, but it's better than the alternative! Amazing leadership. The executive team is incredibly strong. It's an incredible balance of technical and business know how.

Cons

Leading the market and growing quickly are not easy. The work is hard, but rewarding. Sometimes the work/live balance can swing out of whack, but that's a start up for you. Cross department collaboration needs to get smoother. While the teams are filled with great people we can do better to make sure we're aligned.

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Braze Response
8y
Thank you for this review. I am so happy that your time with Braze has been rewarding for you! I agree -- our teams are incredible, and the Leadership Team grows stronger every day! I hear you on work/life balance -- we are definitely paying close attention to the employee experience. (I for one cherish my time for exercise, sleep, friends, family and fun!) :) We also have exciting plans for continued efforts on cross functional collaboration and leadership! Thank you again. Allison Lee
Viewing 70 - 72 of 513 Reviews

Glassdoor has 548 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.