Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (12) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Account Manager (5) , Customer Onboarding Manager (5)

What are the pros of working at Braze according to real employee reviews?

"A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 83 reviews)); "Great people to work with" ((in 80 reviews)); "Strong leadership" ((in 27 reviews)); "SA and COMs are a great team to work with" ((in 26 reviews)); "Work life balance is good" ((in 24 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 15 reviews)); "Salary is competitive, but could be better" ((in 8 reviews)); "Some of the leadership changes over the past year have been questionable Very slow career progression Hard product to sell" ((in 6 reviews)); "Also work life balance is awful at the end of the month and end of quarter." ((in 5 reviews)); "While the CEO is awesome, some C" ((in 4 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(514 total reviews)

Bill Magnuson

91% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (514 reviews)

Ratings by demographic groups

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Braze has an employee rating of 4.1 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

514 reviews

5.0

Nov 21, 2017

Fast Growing, Challenging, and Rewarding Tech Startup

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Braze is at a very exciting spot in its evolution. The product team has spent the last few years building the product to a point where it is clearly differentiated amongst our competitors and delivering great value to our customers. As an organization, we've also started working with more and more enterprise clients, which is both exciting and challenging.

Cons

Lots of growth combined with the rename and everything else has made life more stressful lately. More investment in processes, technology and people into next year should help.

Braze Response

8y

Thank you for your feedback. We are thrilled to see that your time with us has been as valuable for you as it has been for us. We have definitely experienced a lot of change with our growing teams, our rebrand, and the evolution of our technology solutions -- exciting times! We hear you ... and we are definitely focused on refining processes and building frameworks to support our teams, our customers, and our growing business. Thank you again - Allison Lee

1.0

Dec 9, 2025

It was a filler job — meh

Technical support

Recommend

CEO approval

Business Outlook

Pros

Personality hire, potentiality to slowly ramp up.

Cons

Expects way too much for the pay. No upward mobility in entry level positions. Or really any positions aside from management. Culture of overwork.

4.0

Feb 15, 2024

Fast Growth Company, Slow Support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great team dynamics within peer groups - Benefits are wonderful - Lovely ERG community - Lots of learning and growth opportunities

Cons

- Tough work-life balance - Lack of coaching from management and instances of playing "favorites" which can make it a tough culture to work in (can be demotivating); one example is where a certain manager will ask to not include someone on her direct team for things like team HHs which feels inappropriate and cruel.

Viewing 88 - 90 of 514 Reviews

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Team Lead, Email Deliverability

Team Lead, Email Deliverability

Team Lead, Email Deliverability

Braze

Braze reviews

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Fast Growing, Challenging, and Rewarding Tech Startup

It was a filler job — meh

Fast Growth Company, Slow Support

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