Is Braze a good company to work for?

Braze has an overall rating of 4.0 out of 5, based on over 552 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 80% of employees would recommend working at Braze to a friend and 68% have a positive outlook for the business. The best reviews about Braze have been left by employees working as Sales , Customer Success Manager and Software Engineer .

Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (25) , Software Engineer (18) , Sales (15) , Marketing (13) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (8) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Account Manager (5) , Customer Onboarding Manager (5)

What are the pros of working at Braze according to real employee reviews?

"A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 87 reviews)); "Great people to work with" ((in 78 reviews)); "Strong leadership" ((in 30 reviews)); "Great work life balance as well!" ((in 24 reviews)); "SA and COMs are a great team to work with" ((in 23 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 15 reviews)); "Salary is competitive, but could be better" ((in 8 reviews)); "Some of the leadership changes over the past year have been questionable Very slow career progression Hard product to sell" ((in 7 reviews)); "Also work life balance is awful at the end of the month and end of quarter." ((in 5 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

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Braze

Braze reviews

4.0

80% would recommend to a friend

(516 total reviews)

Bill Magnuson

89% approve of CEO

68% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.0

Work/Life balance

3.8

Senior management

3.8

Career opportunities

3.7

Compensation and benefits

Braze has an employee rating of 4.0 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

516 reviews

4.0

Oct 24, 2024

Great culture

Sales

Recommend

CEO approval

Business Outlook

Pros

The product is in the top tier, the CEO is extremely impressive, and the work culture is great

Cons

lack of upward mobility potential in some departments

4.0

Oct 16, 2024

Good but needs improvement

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Great people and office Good work/life balance Great product

Cons

Pay is alright but below market average, and not transparently communicated Given "unlimited" holiday, but frowned upon to take more than the standard minimum holiday entitlement Uninvested/uninspiring sub C-Suite leadership

4.0

Oct 11, 2024

Best place I've worked

Technical support manager

Recommend

CEO approval

Business Outlook

Pros

A fair number of opportunities to grow within the company. Tech support has an amazing culture. Supportive. Welcoming. Encourages prioritizing your personal life. Parental leave for new family memebers

Cons

The complaints I have with Braze are not unique to Braze. They are complaints I have with American capitalism. Braze does better than most.

Viewing 166 - 168 of 516 Reviews

Jobs at Braze

Business Development Representative

Account Executive, Scale

Account Executive, Scale

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