Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (12) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Customer Onboarding Manager (5) , Customer Success (5)

What are the pros of working at Braze according to real employee reviews?

"Great people to work with" ((in 80 reviews)); "A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 76 reviews)); "Strong leadership" ((in 29 reviews)); "Work life balance is good" ((in 24 reviews)); "SA and COMs are a great team to work with" ((in 21 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 13 reviews)); "Salary is competitive, but could be better" ((in 8 reviews)); "Some of the leadership changes over the past year have been questionable Very slow career progression Hard product to sell" ((in 5 reviews)); "Long hours and hard to find balance" ((in 5 reviews)); "Local management could also work on clearer communication and ensuring more consistent fairness in employee treatment." ((in 5 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(511 total reviews)

Bill Magnuson

91% approve of CEO

67% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.0

Work/Life balance

3.8

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

Braze has an employee rating of 4.1 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

511 reviews

5.0

Feb 20, 2026

Genuinely great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Braze has honestly been such a great place to work. The office is amazing and actually makes you want to come in, but what really stands out is the people. Everyone’s smart, collaborative, and genuinely kind. I also love how much the company leans into volunteerism and social impact. On top of that, the flexibility and WLB are huge, there’s trust and respect for your time! Overall, just a really solid company with great culture and great people. Five stars

Cons

no cons at this time.

5.0

Feb 19, 2026

Great culture, growth opportunities, and a human-centered workplace

Director

Recommend

CEO approval

Business Outlook

Pros

I grew up at Braze and it truly is a blessing to work here. The culture is strong and values collaboration, curiosity, and mutual respect, and I’ve appreciated how people care about both the work and each other. It's a one team one dream, not just within my team, but with my department, and the larger organization. I’ve had opportunities to learn, take on new challenges, grow professionally, and work with talented folks across functions, and the leadership has generally been supportive and communicative about the company vision.

Cons

Like any fast-growing company, the pace can be intense at times and priorities shift quickly. Work-life balance can vary by team, and there are areas where process and structure are still evolving, but in my experience these have been opportunities to help shape how we grow rather than blockers. We have a work hard, play harder culture here, where yes there is always work but the work is meaningful and our teams celebrate our wins.

3.0

Feb 19, 2026

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent comp, nice people, cool product

Cons

Benefits in Canada are weak

Viewing 19 - 21 of 511 Reviews

Jobs at Braze

Customer Success Manager II, Enterprise

Support Engagement Lead

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Braze

Braze reviews

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Reviews by job title

Genuinely great place to work

Great culture, growth opportunities, and a human-centered workplace

Great place to work

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