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Bread Financial

Engaged Employer

Bread Financial reviews

4.3

85% would recommend to a friend

(1,726 total reviews)
avatar

Ralph Andretta

92% approve of CEO

84% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.4

Compensation and benefits

4.1

Senior management

4.0

Career opportunities

Bread Financial has an employee rating of 4.3 out of 5 stars, based on 1,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Bread Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
5.0
Mar 21, 2023

Advocate

Payment solutions advocate
Recommend
CEO approval
Business Outlook

Pros

Their HR team and managers are top-notch. I always felt supported and knew that I had my company on my side on the occasions when I dealt with unhappy customers.

Cons

Back to my first point: unhappy customers. Unfortunately, you’re going to be dealing with them so long as you’re in any sort of client-facing role. May as well learn how to redirect their negative energy.

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Bread Financial Response
3y
Thanks for sharing your thoughts on having great support from leadership and HR. Handling negative energy is a really good way to say it -- to be successful in a customer-facing role you have to be tactful and graceful as you attempt to understand the customer's needs. We are so appreciative of our Care team as they help and support our customers.
5.0
Mar 21, 2023

Organized

Anonymous
Recommend
CEO approval
Business Outlook

Pros

Upstanding, ethical organization that’s well organized, has a set list of procedures for any given situation, and helpful people who enjoy collaboration.

Cons

With all the red tape that comes with big businesses like Bread, it can take forever for requests to be acknowledged or resolved. With that in mind, it was clear that higher ups worked to address requests as quickly as possible.

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Bread Financial Response
3y
Thanks for the genuine review -- both the pros and cons. We appreciate you sharing that we're an ethical organization that is well organized -- we certainly try to be! There is some precautionary red tape in the regulated banking industry (for good reasons!) and with a large organization like ours, we realize that we prioritize getting it right over speed to solutions. Glad you're enjoying working here!
1.0
Mar 21, 2023

Terrible place to work, Leadership is full of liars!

It support technician
Recommend
CEO approval
Business Outlook

Pros

Was a good place to work, till Ralph took over. Now it's nothing but over work and eventual lay offs. Current IT employees are over worked and Those being let go were lied too directly.

Cons

Leadership is very new york and inside based. If you're not on the inside of that, you're job is in jeopardy.

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Bread Financial Response
3y
The recent restructuring in our IT department was in support of our business transformation – We are modernizing our technology to ensure we can continue to successfully and efficiently meet the demands of our growing business in this highly competitive industry. We're sorry to hear you're feeling overworked. Please feel free to reach out to your supervisor or explore Inview to check out some of our Living Well benefits to find resources that could assist you in better work-life harmony.
Viewing 547 - 549 of 1,726 Reviews
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ReviewsBread Financial reviews

Glassdoor has 1,796 Bread Financial reviews submitted anonymously by Bread Financial employees. Read employee reviews and ratings on Glassdoor to decide if Bread Financial is right for you.