Does Brightree pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightree employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Brightree. This rating has been stable over the past 12 months.

How satisfied are employees working at Brightree?

60% of Brightree employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightree 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Brightree?

Account Manager (7) , Billing Specialist (5) , Customer Service Representative (4) , Senior Software Engineer (4) , Software Engineer (4) , Customer Service (3) , Patient Success Representative (3) , Enrollment Specialist (2) , Patient Service Representative (2) , Product Specialist (2) , Remote Customer Service Representative (2) , Resupply Success Manager (2) , Sales (2) , Senior Consultant (2) , Senior Software Developer (2)

What are the pros of working at Brightree according to real employee reviews?

"Flexible working benefits are great" ((in 17 reviews)); "Amazing team, passionate about serving our customers." ((in 9 reviews)); "They offer room for internal growth and allow staff to work from home when needed or possible." ((in 9 reviews)); "The people there are great" ((in 8 reviews)); "Good culture" ((in 8 reviews))

What are the cons of working at Brightree according to real employee reviews?

"It has become about hitting sales than actually fixing the internal issues within the company no it’s not a sales job but they actually give you a number that you must uphold and make everytime your on call so everytime a patient say no to supplies it’s like they want you to forcefully harass them on call and state the reason on why they should order never mind that folks in this economy on living to paycheck, can’t afford their insurance payment, or are out of job still don’t matter you have to make sure to let them know why it’s important to order plus with them not being able to keep people they have their offer overtime everyday while policing PTO it’s ridiculous handbook say you have two weeks in advance but since they can’t retain enough people now it’s gotten to the point t you must request PTO a month sometimes even three months you’ll either get denied or approve for partial which in your place on a waitlist it’s crazy sometimes I need mental days off cause this job does take you there especially with the rude callers and dumbfounding management also there’s no room to advance only way is to be a team leader and that’s the only way to get advanced other than that if you don’t wanna be a team leader, you’re stuck being in the same role that you were when you first got hired which sucks" ((in 14 reviews)); "They could pay a little better" ((in 5 reviews)); "Upper management is so unprofessional." ((in 5 reviews)); "Manager gave some regression pack test cases and asked me run those test cases." ((in 3 reviews)); "Training is basically a 90 day probationary period, if you don’t get it by then your canned." ((in 3 reviews))

What are employees saying about Brightree layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightree layoffs and their outlook for job security at Brightree in 2026.

What Brightree locations have received the highest employee ratings?

Atlanta , Peachtree Corners , Lawrenceville

Brightree reviews

3.4

60% would recommend to a friend

(188 total reviews)

Matt Mellott

91% approve of CEO

58% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.5

Career opportunities

3.4

Compensation and benefits

3.3

Senior management

Brightree has an employee rating of 3.4 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightree employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

188 reviews

4.0

Oct 16, 2017

Receptionist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management is always there to help. Working atmosphere is outstanding

Cons

Pay is not equal to experience

Brightree Response

8y

Thank you for your feedback! We are glad that you are getting support from our leadership team and you like the work environment. We are always looking at ways to provide the best in progressive perks and benefits for our employees and to ensure that our compensation packages are aligned to the current market. Brightree Revenue Cycle Management also has a regular review process that provides us with the opportunity to recognize excellent performance and evaluate current compensation levels.

5.0

Jul 13, 2017

A very good job

Senior call associate

Recommend

CEO approval

Business Outlook

Pros

I have worked for allcall for a little over 3 years with the company only being open for almost 4. I have had the privilege to see this company grow, and turn into this awesome company. I am a full time college student, and allcall has the most flexible, and that alone it great. The current management is awesome, and I really love the staff, they have become some of my good friends. I have picked up part time jobs to broaden my resume throughout the last 3 years but nothing compares to allcall. I feel the most welcome, and content here. There's always something new to learn, and the companies we work for keep us on our toes.

Cons

With the above being said, you have to get through rough patches to get to a solid place. I won't say that the below complaints were not an issue (though them being a little over dramatic) this company is still new and growing so there are going to be some kinks in the road. I have had some bad experiences with management in the past, and it has been difficult adjusting to all of the change that's been happening. Though with recent business ventures I believe that the majority of the kinks (what little ones still exist). I do not have much to complain about with this company. I really do believe this is the best company I have worked for, and I love my job

1.0

Feb 21, 2016

Wasted Career Time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Initial salary was good but since no review process exists.....it NEVER increases.

Cons

No training. No salary growth. No future. Never trust HR with any issues - they will not honor anonymity and pass it back to management to work against you. Overall feeling of being trapped pervades. Do not go to work here.

Viewing 175 - 177 of 188 Reviews

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Jobs at Brightree

Lead Product Manager

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Brightree

Brightree reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Receptionist

A very good job

Wasted Career Time

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