Brightside Health reviews

3.9

77% would recommend to a friend

(146 total reviews)
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Brad Kittredge

75% approve of CEO

72% positive business outlook

Brightside Health has an employee rating of 3.9 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightside Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

146 reviews
1.0
Aug 1, 2022

Meh

Recommend
CEO approval
Business Outlook

Pros

The EHR is easy to use

Cons

You get 15 minutes for follow ups and 30 minutes for new patients. Then you get criticized because patients feel rushed and it’s your fault. Also, good luck figuring out how much your pay will be from month to month (but it won’t be a lot).

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Brightside Health Response
3y
We're sorry to hear this was your experience, and thank you for sharing this feedback. Our current prescription model for patients includes an initial video evaluation followed by shorter follow-up sessions and as-needed messaging with the provider. Our model is intended to help members get the medication and help they need when they need it in an efficient and timely manner. Regarding compensation, we hire a mix of full-time employees and contractors to support our members, with a unique compensation structure for each group depending on panel size and services provided. Compensation is evaluated periodically by our Finance and Clinical Leadership Team to ensure we continue to pay competitively. If you have further questions regarding compensation, you can reach out at HR@brightside.com.
1.0
Jul 28, 2022

Do not work here.

Recommend
CEO approval
Business Outlook

Pros

There are literally no pros.

Cons

Lack of communication about job performance leading to surprise termination with 1 week left of insurance coverage and no severance.

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Brightside Health Response
3y
Thank you for your feedback. We strive to provide clear and objective performance feedback to each of our employees, and unfortunately, there are times when it's necessary to part ways. With every employee transition, we hope to learn and do better.
4.0
Jul 14, 2022
Recommend
CEO approval
Business Outlook

Pros

There's good work to do The work is meaningful I see feedback coming straight from users/customers It's a casual work virtual environment Everybody remote, but a few meet at co-working spaces People are all over the american map (+ UK) Teams are small enough to share a pizza pie Still able to help shape the developing culture I can do things at my own pace I can finally say I take time to learn on the job Seen a fair amount of patience and understanding People unapologetically take time off whenever

Cons

Everyone is a senior No date in sight for meeting teammates in person (in all fairness, HR has shared a plan to get that ball rolling generally speaking)

Viewing 124 - 126 of 146 Reviews

Glassdoor has 206 Brightside Health reviews submitted anonymously by Brightside Health employees. Read employee reviews and ratings on Glassdoor to decide if Brightside Health is right for you.