Is Brightview Senior Living a good company to work for?

Brightview Senior Living has an overall rating of 4.2 out of 5, based on over 496 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 82% of employees would recommend working at Brightview Senior Living to a friend and 81% have a positive outlook for the business. The best reviews about Brightview Senior Living have been left by employees working as Vibrant Living Assistant , Concierge and Dining Server .

Does Brightview Senior Living pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightview Senior Living employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Brightview Senior Living. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightview Senior Living?

82% of Brightview Senior Living employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightview Senior Living 3.8 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Brightview Senior Living?

Dining Server (29) , Concierge (27) , Resident Assistant (25) , Server (17) , Dining Services (15) , Vibrant Living Assistant (14) , Dining Room Server (13) , Activities Assistant (9) , Certified Nursing Assistant CNA (9) , Executive Director (9) , Wellness Nurse (7) , Chef (6) , Community Sales Director (6) , Cook (6) , Director (6)

What are the pros of working at Brightview Senior Living according to real employee reviews?

"Benefits were great" ((in 32 reviews)); "Lots of career growth and you get to work with lots of great people that care about you." ((in 18 reviews)); "Brightview hires great staff!" ((in 17 reviews)); "Awarded the 'Best place to work' in the Baltimore area several years in a row." ((in 13 reviews)); "Loved my Coworkers and Residents were great" ((in 12 reviews))

What are the cons of working at Brightview Senior Living according to real employee reviews?

"The pay is low for the level of experience that is both required and needed." ((in 34 reviews)); "workers, managers are always present/available to handle the matter." ((in 13 reviews)); "No work life balance." ((in 8 reviews)); "Poor communication" ((in 6 reviews))

What are employees saying about Brightview Senior Living layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightview Senior Living layoffs and their outlook for job security at Brightview Senior Living in 2026.

What are the top reviewed Brightview Senior Living locations?

Baltimore , Rockville , Marlton , Bel Air , Catonsville , Shelton , Bethesda , Paramus , Canton , North Andover , Warren , Annapolis , Perry Hall , Arlington , Wakefield , Mays Chapel , Randolph , Woodbury , Annandale , Wakefield , Edgewater , Nottingham , Severna Park , Towson , White Marsh , Billerica , Boston , Woburn , Mount Laurel , Fairfax

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)

Doug Dollenberg

87% approve of CEO

81% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

487 reviews

1.0

May 31, 2018

Toxic culture

Director

Recommend

CEO approval

Business Outlook

Pros

The residents and the team I cultivated.

Cons

Directors are held to vastly different performance standards based on popularity and standing with senior management (one can do no right despite excellent performance, one can do no wrong despite mediocre or worse performance). Workload is impossible to manage, especially because all manner of responsibilities are heaped on, despite many being well beyond the scope of that Director's department (i.e. the good Directors get worked into the ground because the favored few manage to shrug their responsibilities off onto them.)

2.0

May 30, 2018

Awards mean nothing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- The residents and staff were great!

Cons

- Management has free meals all the time, but lowly staff has to pay for their own. - Management also ignored staff at the company Christmas party, put themselves in for the prize drawings, walked away with prizes while several staffers got nothing...then took themselves out for a separate "managers Christmas party" on another day. Very unethical. It's like stealing from your employees. - They hire 23-24 year olds as DIRECTORS. While that may be legal, I would not put my parents in a home run by a kid fresh out of college...even if they are just in charge for a weekend. - Very dysfunctional systems that management can't find what should be simple solutions. How do they keep getting things wrong in dining and activities, then continue to justify it?? Residents are not idiots. - Promises of advancement and leadership training, but they don't follow through with it. - HR sends out e-mails to staff asking them to post positive reviews online to boost their ratings for the public. - Many residents are unhappy with services, but certain homes keep winning awards because they make MONEY!!

4.0

May 20, 2018

Resident Aide/Medication Technician

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very active community, keeps all residents, independent, assisted and dementia residents engaged. Large facilities with a lot of amenities and services available to residents. Probably one of the best assisted living communities I've ever worked at.

Cons

My only complaint was more with staff, one specifically that was not a team player or leader and seemed neglectful to staff and residents at time by always keeping her office door shut as "unavailable." But this does not speak for all staff or managers. Most were great and dedicated to their the health and safety of the residents.

Viewing 364 - 366 of 487 Reviews

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