Is Brightview Senior Living a good company to work for?

Brightview Senior Living has an overall rating of 4.2 out of 5, based on over 496 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 82% of employees would recommend working at Brightview Senior Living to a friend and 81% have a positive outlook for the business. The best reviews about Brightview Senior Living have been left by employees working as Vibrant Living Assistant , Concierge and Dining Server .

Does Brightview Senior Living pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightview Senior Living employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Brightview Senior Living. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightview Senior Living?

82% of Brightview Senior Living employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightview Senior Living 3.8 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Brightview Senior Living?

Dining Server (29) , Concierge (27) , Resident Assistant (25) , Server (17) , Dining Services (15) , Vibrant Living Assistant (14) , Dining Room Server (13) , Activities Assistant (9) , Certified Nursing Assistant CNA (9) , Executive Director (9) , Wellness Nurse (7) , Chef (6) , Community Sales Director (6) , Cook (6) , Director (6)

What are the pros of working at Brightview Senior Living according to real employee reviews?

"Great Benefits for all Employees" ((in 38 reviews)); "Brightview hires great staff!" ((in 21 reviews)); "Lots of career growth and you get to work with lots of great people that care about you." ((in 17 reviews)); "Loved my Coworkers and Residents were great" ((in 13 reviews)); "Awarded the 'Best place to work' in the Baltimore area several years in a row." ((in 13 reviews))

What are the cons of working at Brightview Senior Living according to real employee reviews?

"Low pay for expected contribution" ((in 31 reviews)); "workers, managers are always present/available to handle the matter." ((in 12 reviews)); "No work life balance there." ((in 8 reviews)); "sometimes communication is lacking between staff" ((in 5 reviews))

What are employees saying about Brightview Senior Living layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightview Senior Living layoffs and their outlook for job security at Brightview Senior Living in 2026.

What are the top reviewed Brightview Senior Living locations?

Baltimore , Rockville , Marlton , Bel Air , Catonsville , Shelton , Bethesda , Paramus , Canton , North Andover , Warren , Annapolis , Perry Hall , Arlington , Wakefield , Mays Chapel , Randolph , Woodbury , Annandale , Wakefield , Edgewater , Nottingham , Severna Park , Towson , White Marsh , Billerica , Boston , Woburn , Mount Laurel , Fairfax

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)

Doug Dollenberg

87% approve of CEO

81% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

487 reviews

3.0

Feb 24, 2025

Flexible but unhappy job

Dining server

Recommend

CEO approval

Business Outlook

Pros

The company and my boss decently flexible with me and my schedule which I appreciated, If I got sick he'd get coverage for my shifts. Being able to create relationships with and talk to the senior residents was a wonderful part of the job.

Cons

The coworkers, which were my managers and fellow Dining Servers, were almost all the most unpleasant people to work with. The majority of them, especially the ones that had been there awhile, would constantly berate me on how I was doing my job and when and why I was doing what I was doing. They never seemed extremely picky with their hires at my location because almost every one of the servers were horrible people to deal with.

Brightview Senior Living Response

1y

Thank you so much for sharing your experience at Brightview Senior Living Crofton! We’re thrilled to hear how much you valued the flexibility of your schedule and the beautiful connections you built with our senior residents. Those relationships truly are the heart of what we do! We’re also grateful for your feedback regarding your interactions with some coworkers and management. If you wish to discuss further, please contact Vicki White, our Director of Employee Relations, at (410) 962-0595. Your thoughts are essential as we work towards fostering a more supportive environment. Thank you again for your valuable input, and we wish you all the best in your future endeavors!

5.0

Feb 23, 2025

Dining server review

Dining server

Recommend

CEO approval

Business Outlook

Pros

Good job for a highschooler and they were very generous with pay

Cons

supervisor was strict but it was ok

Brightview Senior Living Response

1y

Thank you for taking the time to share your review! We're glad you found the dining server position to be a great job for a high schooler and appreciated the generous pay. We strive to provide a positive experience for our staff. We understand that a strict supervisor can be challenging sometimes, but we’re glad it didn’t deter you from enjoying your experience. Your feedback is valuable as we continue to support our team. Thank you again, and we wish you all the best in your future endeavors!

5.0

Feb 18, 2025

Great Place to Work

Concierge

Recommend

CEO approval

Business Outlook

Pros

The leadership team is amazing.

Cons

The pay could be more

Brightview Senior Living Response

1y

Thank you so much for sharing your experience at Brightview Senior Living! We’re thrilled to know you appreciate our leadership team. Your insights on competitive compensation truly matter to us, and we continually assess our pay rates and benefits to keep them fair in the industry. If you want to discuss this further, please visit ethicspoint.com or contact Vicki White, our Director of Employee Relations, at (410) 962-0595. Your input is invaluable in helping us foster a fantastic workplace for everyone!

Viewing 37 - 39 of 487 Reviews

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