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Brightview Senior Living

Engaged Employer

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)
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Doug Dollenberg

87% approve of CEO

81% positive business outlook

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

487 reviews
5.0
Jul 7, 2014
Recommend
CEO approval
Business Outlook

Pros

I love our residents and our management. Residents can be tough sometimes but they make me smile every day and I feel good about what I do for them. I know my supervisor always has my back and she appreciates how hard I work. She tells us thanks every day and helps when she sees that we're too busy or that we need an extra hand. The Executive Director does too. A few people complain about pay sometimes and I wish I made more money too but I think I'm paid OK for what I do and I make more than where I came from and my friends who still work there. I feel lucky to work in such a beautiful place with wonderful residents and a great boss. It's still work but unless I win the lottery I have to work some place and Brightview is a good place to be.

Cons

Like I said, residents can be tough sometimes but you have to smile and remember that they are getting older and some of them are sick or lonely. It's frustrating when other employees don't get that and complain about residents. They shouldn't work in this business if they don't like older people or have the patience to deal with them.

3.0
May 27, 2014

Better than most assisted living companies but . . .

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

On the positive side, Brightview offers better than average benefits, especially for PT workers; almost unheard of in today's workplace. Management, more so than other such companies, at least pays lip service to listening to employees. For the most part, there isn't the authoritarian heavy handedness and ruthlessness so prevalent in the 'caring" professions. Overall, the work environment is decent. Call outs aren't tolerated, a welcome change from most tertiary health care facilities.

Cons

Pay is below market and the company doesn't offer shift differentials. The corporate culture comes off almost as a cult; with endless retreats and pep rallies for managers that creates an us versus them of insiders versus outsiders. There is also a disturbing lack of diversity, with the majority of management middle-aged suburban white females, which acts as an informally exclusionary good old girls club. Front line staff are forced to carry the internal cell phones with them even on the unpaid lunch break, meaning many people work without getting paid for that half-hour since meal times are constantly disrupted with resident calls. Staff levels aren't always up to resident acuity,

5.0
May 21, 2014

Great company, Great Benefits, Nice people!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The management team really cares about the reputation of the company and the associates that work here. Opportunities for advancement and training are available. Company is growing and very stable, which is great. Very team oriented and positive place to be everyday.

Cons

Communication gets harder as you get bigger, but there is a real effort to get information out to all of the communities, so I can't complain.

Viewing 472 - 474 of 487 Reviews

Glassdoor has 496 Brightview Senior Living reviews submitted anonymously by Brightview Senior Living employees. Read employee reviews and ratings on Glassdoor to decide if Brightview Senior Living is right for you.