Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 7 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Team and leader were great" ((in 5 reviews)); "Most of the team leads are knowledgeable and friendly, multiple schedule options, decent benefits" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 10 reviews)); "life balance, bad training" ((in 6 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "Everything management and hr are all friends from way back." ((in 3 reviews)); "I was promised salary plus commission when hired." ((in 2 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

5.0

Aug 7, 2023

Great Place to Be!

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Remote Work, supportive team, great place to learn and grow!

Cons

No cons working a Brightway. Its a great Place to be!

Brightway Insurance Response

2y

Thank you so much for your feedback on Brightway! We are proud of the family atmosphere we strive to build on each and every day. We appreciate you taking the time to share this and hope the coming weeks, months and years to come at Brightway will continue to positively impact you. All our best to you and thanks for being a part of the team!

1.0

Jun 1, 2023

Want to be another cog? Join brightway!

Licensed personal-lines insurance agent

Recommend

CEO approval

Business Outlook

Pros

Work from home Paid training

Cons

Micromanagement Aggressive customers Unsupportive leadership

Brightway Insurance Response

3y

Thank you for this honest feedback. We are so sorry to hear about your experiences at Brightway. We pride ourselves on having a positive work culture and this isn’t easy to hear. We would like to hear more about the situations you faced. If you are willing, please reach out to us at HR@Brightway.com so we can learn more and be wiser in regard to any adjustments we make in the future.

1.0

May 29, 2023

Brightway did not live up to their end of the deal

Principal

Recommend

CEO approval

Business Outlook

Pros

They put on a good act

Cons

When I needed help, no one was around.

Brightway Insurance Response

3y

Thank you for this honest feedback. We are so sorry to hear about your experience at Brightway. Unfortunately, there isn’t a lot of detail available in this input. If you wouldn't care to share, we would love to hear more. Please reach out to us at HR@Brightway.com so we can learn more about your experience so we can consider your thoughts in any adjustments made in the future. Again, thanks for sharing and we wish you the best.

Viewing 55 - 57 of 185 Reviews

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