Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 7 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Team and leader were great" ((in 5 reviews)); "Most of the team leads are knowledgeable and friendly, multiple schedule options, decent benefits" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 10 reviews)); "life balance, bad training" ((in 6 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "Everything management and hr are all friends from way back." ((in 3 reviews)); "I was promised salary plus commission when hired." ((in 2 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

2.0

Mar 30, 2023

New leadership ruined the culture

Agency development consultant

Recommend

CEO approval

Business Outlook

Pros

Prior to the acquisition, there was real opportunity for growth.

Cons

Too many to write. Stay far away from this company. The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else. They have no idea what they're doing and they treat the ADC team poorly. No job objectives or KPIs to be measured for 2 years now.

Brightway Insurance Response

3y

We are truly concerned about your review and would like to hear more. Brightway depends on the input of all employees to help continually shape the culture of our company from coast to coast. Although it appears you may have already moved on, we still truly value your feedback. Please reach out to us at HR@Brightway.com. We would love to hear more about any areas in which you feel we can improve and make a difference. Thanks for taking the time to share with us and we hope to hear more from you in the near future.

3.0

Mar 20, 2023

Aggressive sales

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Numerous carrier to offer insurance options to the customer

Cons

No side benefits, training is online focus on their operation system no on insurance

Brightway Insurance Response

3y

We appreciate your review. Continuing to build on how we serve our customers as employees of Brightway is a top priority! In the near future, please look for quarterly employee survey opportunities to share this kind of input with the company. We also encourage you to further share your concerns and feedback with hr@brightway.com. Your input helps shape who we are and what we can do.

4.0

Feb 27, 2023

Decent place to work

Renewal specialist

Recommend

CEO approval

Business Outlook

Pros

benefits, low stress, friendly, training

Cons

pay, culture, leadership, thats all

Brightway Insurance Response

3y

Thanks for taking the time to share your review! We are so glad to hear about all of the positives you are enjoying. As for things you hope to see improve, we'd love to have more input beyond your review. Please feel free to share your thoughts in an e-mail to HR@Brightway.com. They are always happy to hear what our employees have to say! We are so proud of our Brightway family.

Viewing 61 - 63 of 185 Reviews

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