Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Good work environment and learning something new every day" ((in 6 reviews)); "Great benefits" ((in 6 reviews)); "Work from home, company provided equipment, co" ((in 5 reviews)); "Place is amazing to work at and the staff is so friendly" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 9 reviews)); "The pay is low unless you are an agent." ((in 7 reviews)); "life balance, bad training" ((in 7 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "The Brightway culture and values are aligned with my own." ((in 3 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

5.0

Nov 24, 2022

Great Company

Team lead

Recommend

CEO approval

Business Outlook

Pros

Management is wonderful, flexible hours and decent pay.

Cons

High stress level, hard to maintain healthy work life balance

Brightway Insurance Response

3y

Thank you so much for your feedback! We couldn't be more thankful for your kind words. We are so proud of our Brightway family and will always look for ways to continue to grow. We would like to learn more about the concerns you did share. Feel free to reach out at your convenience to HR@Brightway.com to share more with us.

2.0

Nov 14, 2022

Use to be a great place until it was bought out

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I still really enjoy the people at the company.

Cons

Really enjoyed working here until the company got bought out. They appear to have no real direction with the IT side of things. Zero communication with management. No idea what they are planning. Every recommendation given about how to fix and improve things, upper management ignores and provides no feedback. There is a reason everyone on the IT side is leaving

Brightway Insurance Response

3y

Brightway continues to build on the values and culture that have been the foundation of our success. From new technology and support tools, to advancement opportunities for our team members and franchisees, there have been many beneficial outcomes over the past year. As much as we enjoy hearing about the positive impacts of our growth, we also appreciate the opportunity to hear how we can continue to improve. Thank you for your feedback; please reach out to HR@Brightway.com if you have more to share. Listening to our colleagues is one of the many things we can do to help us all continue to grow as individuals, and as a company.

1.0

Nov 7, 2022

Poor Compensation

Producer

Recommend

CEO approval

Business Outlook

Pros

Agency owner & staff was awesome to work with.

Cons

They pay commissions several months behind and you don’t receive commission for all the customers you’ve written. It’s delayed several months consistently.

Brightway Insurance Response

3y

Thank you for your feedback. Brightway pays commissions twice a month. Commission payments are disbursed once a policy is entered into our agency management system and funds are received from our carrier partners. We value our franchisees and, as you noted, are always seeking opportunities to support their success and make Brightway better.

Viewing 67 - 69 of 185 Reviews

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