Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 7 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Work from home, company provided equipment, co" ((in 5 reviews)); "Place is amazing to work at and the staff is so friendly" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 10 reviews)); "life balance, bad training" ((in 7 reviews)); "Management eagerly listens to your concerns and grievances, says they will communicate this to the higher ups but they never do because they are in fear of losing their jobs." ((in 4 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.0

Culture & values

3.0

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

3.0

Jun 25, 2019

It’s just okay.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The biggest pro is for sure the dress code. Allowing employees to be comfortable and wear jeans is awesome. The new renovated space is great too. Management is always providing feedback on your performance and work, the good and bad. There are also alot of different schedule options which is nice. The tuition assistance program is great, no many places offer that.

Cons

The biggest con has always been being understaffed. You are required to do over time and are seriously overworked. The turnover rate is high. Just in the two years I’ve been here, I’ve had five different managers. Another smaller con is not being able to snack at our desks. Also, prepare to be micromanaged like crazy. Every single thing you do is monitored. Breaks are at a different time every day. The pay could also improve. Phone reps make the most and get the biggest bonuses, it makes the other departments feel less important, which is another reason why its so hard to keep people or hire new ones. Give more sufficient raises.

Brightway Insurance Response

7y

Thank you for taking the time to let us know what you think, and for your honesty. We're glad you appreciate the flexibility available to you and opportunities to continue education with our support. Rest assured that we take your comments seriously and want to work hard to improve turnover rates and empower our managers to build trusting relationships with those who they supervise.

2.0

Jun 2, 2019

Not terrible Not perfect

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay isn’t terrible, Some holidays off

Cons

Home work life very imbalanced inconsistent workflow

Brightway Insurance Response

7y

Thank you for taking the time to tell us what you thought of working for Brightway Insurance, especially being a former employee. We're sorry that it wasn't as positive as it could have been, but we're glad for your honesty in recognizing the pros. We'd be interested to hear more about the home / work life imbalances, as we offer opportunities to work remotely. Perhaps that flexibility was put in place after you left?

5.0

May 31, 2019

Growth and Longevity

Customer service team lead

Recommend

CEO approval

Business Outlook

Pros

Working at Brightway is a career. With new positions being created regularly they love to promote from within and bring in talented outside hires, plenty of jobs to go around. The key to success at Brightway is show up, have a good attitude and work hard, the rest will fall into place.

Cons

Like any growing company we experience growing pains from time to time. However, our leadership is great at recognizing if there is a problem and works to find a resolution. I take great comfort in knowing Brightway is a company truly working to do right by their employees.

Viewing 112 - 114 of 185 Reviews

Top companies for "Compensation and Benefits" near you

Aon

3.5★Compensation & Benefits

MetLife

3.6★Compensation & Benefits

New York Life

3.5★Compensation & Benefits

Marsh

3.6★Compensation & Benefits

Jobs at Brightway Insurance

EARLY CHILDHOOD AIDE SUBSTITUTE

COOK/HOUSEKEEPER – ADULT RESIDENTIAL SERVICES

1099 Remote Insurance Sales

Brandon, FL

View job

COOK/HOUSEKEEPER – ADULT RESIDENTIAL SERVICES

1099 Remote- Insurance sales Producer

New Orleans, LA

View job