Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Good work environment and learning something new every day" ((in 6 reviews)); "Great benefits" ((in 6 reviews)); "Work from home, company provided equipment, co" ((in 5 reviews)); "Place is amazing to work at and the staff is so friendly" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 9 reviews)); "The pay is low unless you are an agent." ((in 7 reviews)); "life balance, bad training" ((in 7 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "The Brightway culture and values are aligned with my own." ((in 3 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

1.0

Apr 10, 2019

They suck!

Senior sales representative

Recommend

CEO approval

Business Outlook

Pros

Most carriers are available to quote

Cons

Customer service department that is worthless.

Brightway Insurance Response

7y

We apologize that your experience at our company has been less than stellar. We’re always looking to improve the system for everyone. Please let us know if you have any specific feedback you’d like us to look into.

1.0

Jan 4, 2019

Scam

Franchise owner

Recommend

CEO approval

Business Outlook

Pros

Sales support is the best

Cons

You as an owner have no control over anything, if you have any issues, no counseling, no warnings, they will cancel your contract and take your book of business, which you have established. Don’t spend a penny on advertisement, basically use the franchisee as a mule to sell their brand.

Brightway Insurance Response

7y

We appreciate the investment franchisees take in coming to us with their business, and will do our best to honor that investment. We are constantly working to improve our customer service department and ensure the success of our franchisees with proper support because their win is our win. Working with us is a partnership, and it’s important that both parties commit to that partnership.

1.0

Dec 18, 2018

Worst Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, they will work with you with changes to your schedule

Cons

Childish environment & micromanage everyone. Feels like high school

Brightway Insurance Response

7y

We appreciate your feedback and regret that your experience was not representative of our company culture. We have monthly manager meetings and do try to foster an environment that produces quality management. All of our company supervisors and our human resources department have open door policies, and if an employee doesn’t feel that they are able to reach their potential, or are having issues with the supervisor they report to, we encourage them to come forward so that any problems can be resolved.

Viewing 118 - 120 of 185 Reviews

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Jobs at Brightway Insurance

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EARLY CHILDHOOD AIDE SUBSTITUTE

1099 Remote- Insurance sales Producer

New Orleans, LA

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DIRECT SUPPORT PROFESSIONAL (DSP) – FLEXIBLE SCHEDULES & EXCEPTIONAL TIME OFF!

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