Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 7 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Team and leader were great" ((in 5 reviews)); "Most of the team leads are knowledgeable and friendly, multiple schedule options, decent benefits" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 10 reviews)); "life balance, bad training" ((in 6 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "Everything management and hr are all friends from way back." ((in 3 reviews)); "I was promised salary plus commission when hired." ((in 2 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

4.0

Feb 27, 2023

Decent place to work

Renewal specialist

Recommend

CEO approval

Business Outlook

Pros

benefits, low stress, friendly, training

Cons

pay, culture, leadership, thats all

Brightway Insurance Response

3y

Thanks for taking the time to share your review! We are so glad to hear about all of the positives you are enjoying. As for things you hope to see improve, we'd love to have more input beyond your review. Please feel free to share your thoughts in an e-mail to HR@Brightway.com. They are always happy to hear what our employees have to say! We are so proud of our Brightway family.

3.0

Jan 12, 2023

Beware of management changing

It support analyst

Recommend

CEO approval

Business Outlook

Pros

Laid back enviornment Usually busy

Cons

Management can't seem to hire competent people

Brightway Insurance Response

3y

Thank you for your feedback. We hear your input and continue to work diligently to secure the best talent available to help grow the strongest team possible. If you are willing to share, we would truly like to hear more. If you would, we encourage you to further share your concerns and feedback with hr@brightway.com.

3.0

Dec 12, 2022

Good environment, low pay

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

The team environment is good. Everyone communicates fairly well and there has been no issues that couldn't be solved.

Cons

The pay is low unless you are an agent.

Brightway Insurance Response

3y

Thank you so much for your feedback! We couldn't be more thankful for your kind words. We are so proud of our Brightway family and culture. Human Resources is always hard at work reviewing all aspects involved in retaining and recruiting our Brightway superstars! If you have any input you'd like to share beyond your review, always feel free to share your thoughts in an e-mail to HR@Brightway.com.

Viewing 118 - 120 of 185 Reviews

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