Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Decent pay" ((in 6 reviews)); "Great benefits" ((in 5 reviews)); "Work from home, company provided equipment, co" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 10 reviews)); "life balance, bad training" ((in 8 reviews)); "Management eagerly listens to your concerns and grievances, says they will communicate this to the higher ups but they never do because they are in fear of losing their jobs." ((in 4 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "No work life balance you can get calls at any time of night and over the weekend and just expected to drop everything." ((in 3 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

5.0

Oct 21, 2021

Great Opportunity

Team lead

Recommend

CEO approval

Business Outlook

Pros

The people are really amazing

Cons

The work can be stressful

Brightway Insurance Response

4y

Thank you for taking time to review Brightway Insurance and for your feedback! We're thrilled you enjoy working with the team at Brightway.

4.0

Sep 18, 2021

Positive work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great leadership! Focused on employee growth and recognition.

Cons

A mentoring program would be valuable.

Brightway Insurance Response

4y

Thank you for taking time to review Brightway Insurance and for your feedback! We're glad to hear that you find the work environment to be positive.

3.0

Jul 20, 2021

Good stop off

Commercial service representative

Recommend

CEO approval

Business Outlook

Pros

Good people, great ice machine

Cons

Leadership does not communicate with employees. Advancement takes forever. They promote externally.

Brightway Insurance Response

4y

Thank you for taking the time to review Brightway Insurance. We're glad you enjoyed your co-workers and the ice machine but are sorry to hear that you weren't 100% satisfied with the experience. We appreciate your feedback and wish you the best.

Viewing 139 - 141 of 185 Reviews

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