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Brightway Insurance

Engaged Employer

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews
4.0
Jul 12, 2018

Great Start to Cooperate America

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The atmosphere is friendly. Starting pay is great

Cons

The call service center portion of this job can be very strenuous

3.0
Mar 14, 2018

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable health care, paid time off, option for overtime, clean environment.

Cons

Often understaffed, although overtime is optional, management really pushes it on people, stressful work environment, hard to advance.

5.0
Jan 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Being a Brightway Agent I take pride in my ability to offer one on one, excellent customer service. We at Brightway have several different Insurance Companies that we are appointed with. Therefor this gives me a variety of options and choices to place any insurance quote with. I have markets for both standard and non-standard insurance, giving me the ability to insure clients with clean driving records and great credit and also those clients with bumps and bruises that need a specific kind of insurance policy. We all are different in many ways but at the end of the day we are all people and we deserve fair, respectful, honest equal treatment and service from any company. I can promise you that kind of loyalty and respect from myself as well as any of our employees here at our Brightway , The Fitzpatrick Agency!

Cons

This is my personal professional opinion only however Brightway offers a service team of professionally trained agents to process all the endorsements to carriers, process any underwriting information that might need serviced etc... Which gives the Producers more time to do just that Produce! However being an agent for over 15 years I feel like I should be responsible for taking care of my clients on a personal level. Some other Agents would disagree and absolutely be ecstatic about a full service department, and I must admit that it does have its pros and cons. Either way I know that the clients here at Brightway are being very well taken care of.

Viewing 157 - 159 of 185 Reviews

Glassdoor has 192 Brightway Insurance reviews submitted anonymously by Brightway Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Brightway Insurance is right for you.