Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 8 reviews)); "Good work environment and learning something new every day" ((in 6 reviews)); "Team and leader were great" ((in 5 reviews)); "Great benefits" ((in 5 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 9 reviews)); "life balance, bad training" ((in 7 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "No work life balance you can get calls at any time of night and over the weekend and just expected to drop everything." ((in 3 reviews)); "No commission, bonus or benefits" ((in 3 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

1.0

Sep 24, 2014

Unethical company. Franchisees beware.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some good people in the corporate office that attempt to do the right things.

Cons

Company leadership lacks integrity and ethics. Franchisee "partners" are nickeled and dimed to death on ridiculous fees without proper reporting. Many lies are relayed (but not in writing) to attempt to convince potential franchisees to buy into the franchise. Communication is typically one -way and company leadership does not value open dialogue or tolerate questioning corporate decisions.

1.0

Jul 30, 2014

Management Rule With Fear & Intimidation

Clerical

Recommend

CEO approval

Business Outlook

Pros

Customer Service Rep it is a great starter job if you wish to learn about insurance. There are some very nice people who work there. Chances are you'll make some lifelong friends.

Cons

New management promises a family atmosphere when actually it is far from it. They use fear and intimidation to control the employees who were there before them and if they don't submit they are fired.

2.0

Jul 3, 2014

Brightway Leadership is unethical and dishonest

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Local. There are many good people that work at Brightway. If you are self-motivating, you can learn much about the Property and Casualty industry.

Cons

Compensation is low compared to the market. Leadership of the company is non-communicative, unethical and dishonest. Employees and franchisees are managed by intimidation. Relationships with Carrier partners is degrading rapidly because of senior leadership. New president does not conduct business honestly and with integrity. Attempts to manage employees and franchisees by fear, intimidation and threats.

Viewing 181 - 183 of 185 Reviews

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