Brilliant Earth reviews

3.0

38% would recommend to a friend

(468 total reviews)
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Beth Gerstein

45% approve of CEO

34% positive business outlook

Brilliant Earth has an employee rating of 3.0 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brilliant Earth employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

468 reviews
3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people both staff and customers, typically good pay to start

Cons

lack of growth, quality of the product you sell is garbage, customers come in for appointments all the time just to play games.

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Brilliant Earth Response
2w
We appreciate you sharing your experience with us. Thank you for leaving feedback.
4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people, low stress, good sales experience

Cons

pay low for how much we sold

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Brilliant Earth Response
2w
Thank you for your review. We appreciate you sharing your perspectives and are happy to hear you enjoyed the team environment at Brilliant Earth!
1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Wasn’t there long but people were fine.

Cons

Not great, lots of work for little return.

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Brilliant Earth Response
2w
We appreciate you sharing your honest perspective. Thank you for feedback.
Viewing 4 - 6 of 468 Reviews

Glassdoor has 479 Brilliant Earth reviews submitted anonymously by Brilliant Earth employees. Read employee reviews and ratings on Glassdoor to decide if Brilliant Earth is right for you.