Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 38 reviews)); "Good training and system." ((in 30 reviews)); "some friendly staff" ((in 25 reviews)); "Some great people." ((in 23 reviews)); "Very good teams to work with" ((in 14 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 29 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 25 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 20 reviews)); "No benefits at all." ((in 12 reviews)); "Bad Manager, doesnt care about staff" ((in 10 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

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Brook Street

Brook Street reviews

3.4

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

Brook Street has an employee rating of 3.4 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

3.0

Sep 1, 2021

Great work ethics

Administrator

Recommend

CEO approval

Business Outlook

Pros

Flexi work, work life balance amazing

Cons

Stagnant pay, no progression room

1.0

Aug 17, 2021

If you want to be messed around and ignored these are for you!

Office administrator

Recommend

CEO approval

Business Outlook

Pros

I was employed and that’s it.

Cons

They constantly messed up pay and considering we worked for them it was always very clear they were there to support their customers and never gave support for their employees. If you have issues good luck getting hold of anyone. They ignore emails and calls.

Brook Street Response

Hi, I’m sorry to learn you’ve had a bad experience. At Brook Street we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via our feedback system https://www.brookstreet.co.uk/contact/feedback, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

4.0

Aug 17, 2021

A great place to start on returning to work after taking time off to raise your children.

Office administration assistant

Recommend

CEO approval

Business Outlook

Pros

They believed in me and gave me the opportunity to return to work where others wouldn't. They are great communicators and quickly respond to any issues.

Cons

Reluctant to move you from long term contracts before it ends.

Brook Street Response

Hi Thank you for your review. It is pleasing to know that Brook Street are providing an excellent service.

Viewing 376 - 378 of 540 Reviews

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