Brook Street reviews

3.4

32% would recommend to a friend

(540 total reviews)
avatar

Michael Stull

5% approve of CEO

33% positive business outlook

Brook Street has an employee rating of 3.4 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews
1.0
Jul 28, 2021

Hire and fire

Recommend
CEO approval
Business Outlook

Pros

Great benefits at the reading office, free drinks and etc

Cons

Highly discriminatory in choosing staff to fire when the team is struggling

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Brook Street Response
4y
Hi I’m sorry to learn you’ve had a bad experience. Should you wish to provide the details via our feedback system https://www.brookstreet.co.uk/contact/feedback please feel free to do so, so that it can be investigated.
3.0
Jul 19, 2021

Okay service

Recommend
CEO approval
Business Outlook

Pros

Introduced me to a great company to work for

Cons

Slow in responding to any questions

1.0
Jul 7, 2021

Embarrassment

Recommend
CEO approval
Business Outlook

Pros

None at all! Maybe leaving?!

Cons

They see their staff as disposable. Lie constantly and make fake Google Reviews. Management do not value mental health, they lie about career progression and the salary and bonus structure is ridiculous.

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Brook Street Response
5y
Hi there, We’re sorry to hear your comments about your time at Brook Street. I hope you were able to share some of your feelings in your exit interview, but if you’d like to share additional feedback please do so via https://www.brookstreet.co.uk/contact/feedback. We certainly do not endorse the creation of any fake reviews and are not aware of any instances of this happening. Should we learn of this activity we would certainly take action. In terms of mental health, we take this very seriously and are doing everything we can to put employee wellbeing at the top of our agenda – particularly after the past year and the pandemic. We have a team of certified Mental Health First Aiders to support our operational employees with this across our business, and have also launched an Employee Assistance Programme. We are expanding this programme to support our temporary staff as well, in the form of The Margery Club – set up in honour of our founder Margery Hurst who was passionate about mental health and experienced mental illness herself. I wish you all the best in your future career pursuits.
Viewing 382 - 384 of 540 Reviews

Glassdoor has 793 Brook Street reviews submitted anonymously by Brook Street employees. Read employee reviews and ratings on Glassdoor to decide if Brook Street is right for you.