Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 33 reviews)); "Good training and system." ((in 28 reviews)); "some friendly staff" ((in 27 reviews)); "Some great people." ((in 24 reviews)); "Team and commission are great" ((in 16 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 29 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 24 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 17 reviews)); "No benefits at all." ((in 14 reviews)); "Bad Manager, doesnt care about staff" ((in 11 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

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Brook Street

Brook Street reviews

3.3

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.4

Compensation and benefits

Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

3.0

May 20, 2023

Average

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I got employment through the agency.

Cons

Onboarding was long-winded and lacked clarity.

1.0

May 3, 2023

Horrible company

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

There is nothing positive about them

Cons

They could not care less about the staff they employ

Brook Street Response

Hi, I'm sorry to learn you've had a bad experience. Should you wish to provide the details via: https://www.brookstreet.co.uk/contact/feedback please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

2.0

Jul 21, 2022

Comoany

Customer care

Recommend

CEO approval

Business Outlook

Pros

Hybrid working option- nothing further to add.

Cons

Not a great business to work for. Pay is terrible, office life is very unprofessional, very little women in leadership positions, under 1% “bame” in the company. Does acknowledge black history month but acknowledges everything else.

Brook Street Response

Hi, I’m sorry to learn you’ve had a bad experience. At Brook Street we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via our feedback system https://www.brookstreet.co.uk/contact/feedback, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Viewing 64 - 66 of 540 Reviews

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Jobs at Brook Street

Paddock Wood, England

£13 - £13 /hr

(Employer provided)

View job

Customer Sales Advisor - Remote

Receptionist - Immediate start, 6th July.

Recordals Officer (Manage Transactions)

Newport, Newport, Wales

£14 - £14 /hr

(Employer provided)

View job