Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 36 reviews)); "Good training and system." ((in 32 reviews)); "some friendly staff" ((in 29 reviews)); "Some great people." ((in 25 reviews)); "Great team and decent commission" ((in 15 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 27 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 22 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 16 reviews)); "No benefits at all." ((in 13 reviews)); "Bad Manager, doesnt care about staff" ((in 10 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

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Brook Street

Brook Street reviews

3.4

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

Brook Street has an employee rating of 3.4 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

2.0

Sep 4, 2023

Terrible experience

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible working Weekly Pay Accrued holiday

Cons

Terrible management Low pay Minimal client support

Brook Street Response

Hi, I'm sorry to learn you've had a bad experience. Should you wish to provide the details via: https://www.brookstreet.co.uk/contact/feedback please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

4.0

Sep 4, 2023

Not a bad agency to work for

Temp administrative assistant

Recommend

CEO approval

Business Outlook

Pros

. They can get you into a temp contract verily quickly, handy if you're stuck in a rut of unemployment . They will offer another contract, when your current comes to an end, provided you worked hard and behaved on other contracts

Cons

. Slow to respond to your emails . Seldom email/text thanks for working well/hard

Brook Street Response

Hi, thank you for your review. It is pleasing to know that Brook Street is providing a good recruitment service. Your feedback regarding communication is useful in helping to identify any issues our temps may be experiencing.

3.0

Aug 22, 2023

Salary

Administrator officer

Recommend

CEO approval

Business Outlook

Pros

Good people Fun work force

Cons

Low salary, costly to work for them

Viewing 244 - 246 of 540 Reviews

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