Is Brooks Brothers a good company to work for?

Brooks Brothers has an overall rating of 3.6 out of 5, based on over 1,087 reviews left anonymously by employees. This rating has been stable over the past 12 months. 52% of employees would recommend working at Brooks Brothers to a friend and 33% have a positive outlook for the business. The best reviews about Brooks Brothers have been left by employees working as Sales Associate Factory Outlet , Retail Sales Associate and Sales Associate .

Does Brooks Brothers pay their employees well?

According to anonymously submitted Glassdoor reviews, Brooks Brothers employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brooks Brothers. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Brooks Brothers?

52% of Brooks Brothers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brooks Brothers 3.1 out of 5 for work life balance, 3.4 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brooks Brothers?

Sales Associate (239) , Supervisor (73) , Store Manager (34) , Retail Sales Associate (31) , Sales Supervisor (25) , Assistant Store Manager (20) , Assistant Manager (17) , Manager (17) , Store Supervisor (17) , Associate (14) , Sales Associate Factory Outlet (14) , Sales Manager (9) , Intern (8) , Part Time Sales Associate (7) , Sales (6)

What are the pros of working at Brooks Brothers according to real employee reviews?

"Great benefits and a few company events throughout the year." ((in 59 reviews)); "Great people in store and customers." ((in 54 reviews)); "2. Great coworkers (welcomed me from the very first day and made me feel like family)" ((in 24 reviews)); "Flexible Hours" ((in 21 reviews)); "I had a great team and was not micro managed" ((in 20 reviews))

What are the cons of working at Brooks Brothers according to real employee reviews?

"Poor management requiring busy work when the store is quiet." ((in 58 reviews)); "Low pay for full time supervisors ($1 more to run the store)" ((in 34 reviews)); "No commission on sales performance" ((in 22 reviews)); "Communication is a bit broken from corporate, but upper management is aware and they understand most of the issues." ((in 19 reviews)); "I left it about 3 years ago since there was a new manager who didn't bring out the best in everyone so most of my old co" ((in 16 reviews))

What are employees saying about Brooks Brothers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brooks Brothers layoffs and their outlook for job security at Brooks Brothers in 2026.

What are the top reviewed Brooks Brothers locations?

New York , Enfield , Chicago , Boston , Washington , Charlotte , San Marcos , Houston , Las Vegas , Seattle , Columbus , Philadelphia , Saint Louis , Syracuse , Jacksonville , San Francisco , Merrimack , Orlando , Haverhill , Atlanta , Short Hills , Manhasset , Louisville , Dallas , San Antonio , Cincinnati , Westport , Hartford , Clarksburg , Fort Myers

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Brooks Brothers

Brooks Brothers reviews

3.6

52% would recommend to a friend

(1,032 total reviews)

Ken Ohashi

63% approve of CEO

33% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Brooks Brothers has an employee rating of 3.6 out of 5 stars, based on 1,032 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brooks Brothers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 8, 2026

Nice commission structure

Sales associate

Recommend

CEO approval

Business Outlook

Pros

nice commission structure and lots of opportunity

Cons

retail requires you to be on your feet

1.0

Jun 19, 2026

A Great Brand Buried Under Corporate Dysfunction

Store management

Recommend

CEO approval

Business Outlook

Pros

Strong brand heritage and customer recognition. Loyal customer base with many long-term client relationships. Dedicated store-level teams that genuinely care about the customer experience.

Cons

Significant operational dysfunction across multiple areas of the business. Outdated technology and inefficient systems create unnecessary delays and consume valuable time. Communication is often reactive rather than coordinated, leading to confusion and constantly shifting priorities. Many longstanding operational problems remain unresolved despite their impact on stores. Store teams are frequently required to create workarounds for processes that should function reliably. Too much energy is spent managing internal challenges instead of serving customers and growing the business.

3.0

Jun 10, 2026

A great brand under the viles of Private Equity

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Lots of Customer one on one Interaction Lots of chances to work with business and business casual clothing

Cons

Under private equity ownership Recently merged and has issues with new district Managers

Viewing 4 - 6 of 1,032 Reviews

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