Does Brother USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Brother USA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Brother USA. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Brother USA?

63% of Brother USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brother USA 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brother USA?

Marketing (8) , Manager (7) , Product Manager (5) , Senior Manager (5) , Intern (4) , Director (3) , Sales (3) , Sales Manager (3) , Accountant (2) , Chef De Marché (2) , Director of Sales (2) , Marketing Director (2) , Marketing Specialist (2) , Product Marketing (2) , Project Manager (2)

What are the pros of working at Brother USA according to real employee reviews?

"Great benefits and good company to work with." ((in 24 reviews)); "The majority of the people are friendly & are team oriented." ((in 14 reviews)); "Pay and benefits are good." ((in 8 reviews)); "great benefits and great employees" ((in 6 reviews)); "Work life balance is good for most" ((in 5 reviews))

What are the cons of working at Brother USA according to real employee reviews?

"Management is clueless and disorganized." ((in 14 reviews)); "Most manager are able and good leaders, but few are, really, absolutely the worst I have ever seen." ((in 6 reviews)); "The company is making so called changes but these changes are being felt more by the lower level employees while the senior management continues to stay in their cushy jobs." ((in 5 reviews)); "Cliquey office politics outshine any actual accomplishments or skills." ((in 3 reviews))

What are employees saying about Brother USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brother USA layoffs and their outlook for job security at Brother USA in 2026.

What are the top reviewed Brother USA locations?

Bridgewater , Bartlett , Memphis , New Brunswick , Basking Ridge , Branchville , Edison , Hillsborough , Jersey City , Monroe Township , Piscataway , Chicago , Richmond , Washington , Arlington , Midland , Cordova , Irvine , Los Angeles , Boulder , Bethlehem , Villanova , Fort Lauderdale , Atlanta , Cleveland Heights

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Brother USA

Brother USA reviews

3.6

63% would recommend to a friend

(158 total reviews)

Kenji Kamei

100% approve of CEO

46% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Culture & values

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Brother USA has an employee rating of 3.6 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

158 reviews

4.0

Mar 18, 2015

Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Company, great benefits and most employees stay for a long time. Lots of changes, although scary can also be exciting.

Cons

Lots of changes going on in the company right now, so many employees feel as though they are walking on eggshells.

2.0

Mar 11, 2015

Much left to be desired

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong camaraderie amongst coworkers who are friendly and part of an established team. Operational procedures well-documented. Well-liked globally recognized name brand. Founding company in Japan appears to be very innovative and hard-working. Management tries to be sincere and appreciative of team members' efforts.

Cons

Departments work in silos. A lot of talk to change and innovate but processes and management stuck in specific "channels" and old ways of thinking. Increasing bureaucracy slowing down processes, market competitiveness, and sales. Company culture based on cliques. Not easy to feel like you are part of a real family.

2.0

Dec 21, 2014

Where career dreams, creativity and empowerment go to die.

Marketing

Recommend

CEO approval

Business Outlook

Pros

Good benefits, decent pay and good job security (although that is changing rapidly). Nice office building and amenities. Great holiday party and other activities (summer picnic, etc) Some very nice people.

Cons

If you are in the Marketing Department in the Business Machine Group, be prepared to be micro-managed, marginalized, beaten down - all on the good days. Gets worse from there. You are generally punished for independent thought, strategic drive, creativity and daring to question the status quo. Sure, there is lip service that preaches the contrary, but don't believe it. The real change the organization needs is not happening - only window dressing change to kick the can down the road.

Viewing 145 - 147 of 158 Reviews

Jobs at Brother USA

Associate, Customer Service Development

Specialist, Enterprise Navigator Program (Sales & Marketing)

Senior Specialist, Export

Director, Program Management & Delivery

Manager, Field Solution Engineer