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Build-A-Bear

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Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,772 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.3

Senior management

3.1

Career opportunities

2.8

Compensation and benefits

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
3.0
Mar 17, 2013

Great friends but poor pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Friendly staff. Became friends with a lot of the staff while there. -Managers were very willing to train new staff. -Staff room treats (such as cookies and TV) made staff feel welcomed and appreciated.

Cons

-Store gets too busy and the amount of work increase, without an increase in pay. -Staff are expected to lead birthday parties as well without additional pay for the extra work.

5.0
Mar 9, 2013

Most fun & easy-going environment I've ever worked in!

Bear builder
Recommend
CEO approval
Business Outlook

Pros

~Get the joy of making someone's day! ~Positive, low-key place to work as far as retail goes. ~Often rewarded for making goals/quotas (depending on your management team of course... I love ours!) ~Hanging out with children is pretty fun most of the time ~Very willing to work with me on scheduling, and hours ~Received awesome training & lots of support ~Discount is nice, especially during the 50% off season ~Love the group of people I work with, managers included! ~Easy work overall ~Very organized at least at the store level ~Fun environment ~Meeting goals isn't crazy stressful (again depends on management) ~Holiday parties/gifts

Cons

~"On-Call" shifts... really? ~Hours vary a lot ~Parties can be stressful, but they aren't all that bad... really depends on the child/family as to how it goes, and the level of support you get from coworkers/managers ~Not the highest paying retail position I've ever had... ~Retail hours- night, weekends, and crazy holiday hours ~Tight budget for employee hours ~Crying/screaming children ~Parents who do not supervise their children well ~The over use of "bearisms" such as- pawsome, beariffic, etc.... you have to be able to handle goofy puns, and general silliness all the time! ~Terrible music in store

Viewing 1705 - 1707 of 1,772 Reviews
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ReviewsBuild-A-Bear reviews

Glassdoor has 1,853 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.