Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,771 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 11, 2017
Recommend
CEO approval
Business Outlook

Pros

- Get to work with fun families - The smiles on children's faces would make the shop vibes very pleasant

Cons

- Contract means that they can force you to work more hours than you can do - They refused to let me quit when I told them before signing the contract that I can't do more than 8 hours due to my study. They forced me to do more than 16 hours. - Favour and are more lenient towards staff who have worked there longer - For minimum wage you're doing much more than other shops require

1.0
Aug 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Good discount on bears

Cons

Toxic work environment. Clear boundaries between those who have been there for years and those who have just joined. No socials implemented nor is socialising encouraged. Operate a strict American code of practise, with their hard sales techniques which aren't necessary. Area managers seem to have little to no experience- which makes it frustrating. Pay is poor, they exploit under 18s with their minimum wage- which isn't fair for the stress that comes with the job. Everything takes ages to sort out, waiting months for your P45 is an example. Also, shifts are short, average 4 hours a day. Little scope for growth, managers seem to think its the army with their managerial styles. Pressure comes from top down.

5.0
Jul 27, 2017

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

really get to connect with people

Cons

there are really none to say

Viewing 1708 - 1710 of 1,771 Reviews

Glassdoor has 1,852 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.