Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,770 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Mar 17, 2013

Great friends but poor pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Friendly staff. Became friends with a lot of the staff while there. -Managers were very willing to train new staff. -Staff room treats (such as cookies and TV) made staff feel welcomed and appreciated.

Cons

-Store gets too busy and the amount of work increase, without an increase in pay. -Staff are expected to lead birthday parties as well without additional pay for the extra work.

5.0
Dec 27, 2012

Great Company

Recommend
CEO approval
Business Outlook

Pros

great culture, friendly, communication is excellent

Cons

Very little room for advancement past Assitant Manager, there are not a lot of stores and the company is so great that no one ever wants to leave.

2.0
Dec 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy work for the most part. Stuffing a bear doesn't take to much effort.

Cons

The cons of any retail job. Terrible hours, work weekends and holidays, higher ups breathing down your neck about hours, etc. Making numbers and focusing on metrics is huge a BBW. I understand it is a business, but don't say your focused on the customer and then push so freaken much to sell so much crap. Everything is super corny. They embed the word "bear" into everything, which is both annoying and stupid. Ex. instead of territory, it's "bearitory."

Viewing 1750 - 1752 of 1,770 Reviews

Glassdoor has 1,851 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.