Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,770 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Management attentive to employees' other commitments Corporate shows respect for staff

Cons

Customer service is always going to have its rough days Low pay

4.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I was able to grow and learn a lot here

Cons

Management could be better. More empathy could be helpful

Viewing 16 - 18 of 1,770 Reviews

Glassdoor has 1,851 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.