Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 26 reviews)); "Good pay.Better people to work with" ((in 23 reviews)); "Build.com has a great culture." ((in 21 reviews)); "Good benefits" ((in 16 reviews)); "Lots of free food and stuff" ((in 13 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 11 reviews)); "Lack of transparency and communication" ((in 7 reviews)); "It doesnt feel like upper management cares about its employees." ((in 6 reviews)); "Many deserve the positions they've earned, but some have become complacent and lack the qualities of a good manager." ((in 6 reviews)); "Not a lot of additional training." ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

4.0

Mar 7, 2018

Good Company, Great Employee's.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-I have amazing coworkers. We have a lot of fun working together and always have each others back. -We do work hard and build does it's best to make it an enjoyable work environment with some extracurricular activities. -Bottom line what makes me want to work for this company is the people I get to work with.

Cons

-For a billion dollar company the pay could be a little better for non-bonus / non-commission positions. -Lack of transparency and communication

Build.com Response

8y

Thank you for your positive and constructive feedback. The cons you point out are known issues that we're making a lot of progress on solving.

5.0

Mar 5, 2018

Internal Communications & Events Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tons of room for growth, great culture, challenging, trusting, empowering

Cons

This section does not apply.

Build.com Response

8y

Thank you for your positive feedback!

5.0

Jan 2, 2018

Great Opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you get a position here, it is truly what you make it. You have the ability to share your ideas with Sr. management and get input on those ideas beyond your current role. With that, don't lose sight of your current position. I have seen where peers think they can ditch the job they were hired for, and really what the business needs them to accomplish, to pursue only what they want without communicating appropriately. The support is there but you have to communicate.

Cons

Communication is hard in a growing company, really in any company. They have tried different ways to communicate all of the things, and continue to get better in this area, but there is still room to improve. The 'new' insurance sucks and needs to change. Whenever it's brought up it feels like it's brushed off. People are choosing not to seek medical help because it's so bad. Please start listening to your employees about how terrible the new coverage really is.

Build.com Response

8y

Thank you for your feedback. I agree, communication has been a difficult growing pain, and something we continue to improve on. We have listened and heard the complaints about our insurance this year. Open enrollment is in June and we will be making changes at that time. Until then, I recommend reaching out to HR to help with any specific problems.

Viewing 121 - 123 of 310 Reviews

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Good Company, Great Employee's.

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Great Opportunity

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