Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

310 reviews
4.0
Mar 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Great colleagues, compensation (for Chico), and some perks such as free fruit and coffee.

Cons

Management is disorganized depending on what department you're in. Lots of nepotism and favoritism, as well as cliques in the management / executive circles. If you're not buddies with people high up it's very hard to move up.

5.0
Jan 31, 2015
Recommend
CEO approval
Business Outlook

Pros

There are no punches pulled at build.com. The new/current hiring process is pretty tough &, if you get through it, you are expected to raise the bar. If you don't, you can probably keep your job but that's not why you've been hired. These things are clearly & repeatedly explained to new hires. Starting pay is reasonable, for the Chico area, and you're given a wealth of opportunity to prove you're worth more after just your first 90 days. Some people hustle enough to get promoted in that amount of time. Most do not do so well but everyone is given the same opportunities. I've had open communication with my Managers, Directors, VPs and President more than any of the larger companies for which I've worked. All in build.com management have not only been open to input but they've all asked for myself & my colleagues to come to them with any ideas for improvement. The caveat to that is if the presenter of the idea isn't ready to make it happen, & it's a good idea, they will likely give that project to somebody who will step up to make things happen. Another thing to take into account, on build.com communication, is the crazy growth that is going on & the need for quick, decisive action to make the growth work. Things change and there are many times, during change, where management decisions won't be run through company wide emails. Frankly, they shouldn't be expected to run anything by popular opinion. I've seen nothing changed for the worse. All decisions are made for the better of the company. It's up to the employee to make the most of the new opportunity. There are plenty of buildees who are worker bees & will stay in their current job as long as they keep hitting the mark for that job. There are certainly a good number of people who are simply making too much money in their current job so that they won't even consider promoting up. Good for them! My point is that we all have the same opportunities to succeed & advance our careers. Maybe build.com isn't the place for you but, if it is, you're going to love your job.

Cons

The coffee machine in the back breakroom really needs an overhaul. The non-Snapple tea isn't very good at all. The grapes used to be bigger.

5.0
Jan 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Upward movement, culture, compensation, commitment to the company

Cons

Some issues take longer to fix, get traction on that I would personally prefer, but they do get resolved (I am reaching here but it is the one con I have).

Viewing 121 - 123 of 310 Reviews

Glassdoor has 315 Build.com reviews submitted anonymously by Build.com employees. Read employee reviews and ratings on Glassdoor to decide if Build.com is right for you.