Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 26 reviews)); "Good pay.Better people to work with" ((in 23 reviews)); "Build.com has a great culture." ((in 21 reviews)); "Good benefits" ((in 16 reviews)); "Lots of free food and stuff" ((in 13 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 11 reviews)); "Lack of transparency and communication" ((in 7 reviews)); "It doesnt feel like upper management cares about its employees." ((in 6 reviews)); "Many deserve the positions they've earned, but some have become complacent and lack the qualities of a good manager." ((in 6 reviews)); "Not a lot of additional training." ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

1.0

Nov 7, 2017

Beer Pong and push up contests

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Nice office, Good entry level jobs

Cons

Not a great place to work if your over 30. Company doesn't respect those with previous experience.

Build.com Response

8y

I'm sorry you were frustrated with your experience here. Advice for you for the future would be if you aren't enjoying the company culture and environment, its often better to move on sooner than later. Best of luck in your future endeavors.

4.0

Oct 11, 2017

Solid Software Development Department

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Talented group of software development peers. Using latest languages and technology stacks. Moderately good employee benefits for a company this size. Salary is on-par or exceeds other companies in the area. Extremely fair overall. Opportunities to work from home. Lots of free food due to constant events going on. Code is constantly evolving and there are no shortages on projects that need to be done. Work load is fairly consistent.

Cons

Due to company growth - there are a number of growing pains being seen/felt in the company at the present time. Bathroom issues, space issues, parking issues, etc... Number of holidays given to employees is pretty bad (only 4). You do get extra floating holidays after you've been here a year though. I personally don't like the open seating plan they have going on here. Really hard for someone working in software development to concentrate. It is often very loud and headphones don't help much. All departments are lumped into the same company plan . There are many departments here, from hourly sales jobs to salaried professional positions. Irregardless of your department - everyone is lumped into the same benefits package. It would be nice if those were more broken out and tailored to the type of work people perform. There are often too many distractions and people being sucked into those distractions when they should be working instead.

Build.com Response

8y

Great list of pro's and noteworthy cons. I personally work in an office because I distract others as well. Open layout was a grand experiment that worked out well for some, not so much for others. I think in future layouts we should give people the opportunity for more privacy as well.

5.0

Sep 28, 2017

Great Place to work!

Consumer sales representative

Recommend

CEO approval

Business Outlook

Pros

great work environment, friendly staff, great culture, good pay, a lot of opportunities

Cons

Schedule can change month to month.

Build.com Response

8y

Thank you for the candid and pleasant feedback.

Viewing 130 - 132 of 310 Reviews

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Build.com reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Beer Pong and push up contests

Solid Software Development Department

Great Place to work!

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